General Manager

M&K Truck Centers; Kentucky; On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Performance-based bonus opportunity

Employee Stock Ownership Plan (ESOP)

Medical, Dental, and Vision Insurance

401(k) with company benefits

Paid vacation and holidays

Ongoing leadership development and培训

Opportunity to lead an established and

Job summary

M&K Truck Centers is seeking a General Manager to lead the Pendleton, IN operation, overseeing Sales, Service, Parts, and Administration. The GM will drive revenue, profitability, and customer satisfaction while building a high-performing team.

This role requires a strategic leader with deep experience in truck dealership operations, strong financial acumen, and a passion for operational excellence in a fast-paced environment.

Qualifications

• 5+ years of leadership in a commercial truck dealership or heavy equipment dealership.
• Strong knowledge of sales, service, parts, and dealership operations.
• Experience managing budgets, P&L, and operational growth.

Responsibilities

• Lead all branch operations, including Sales, Service, Parts, and Administration.
• Drive revenue growth, profitability, and achievement of branch goals.
• Manage departmental performance through KPIs and financial metrics.
• Develop annual business plans, budgets, and strategic growth initiatives.
• Coach, mentor, and develop department managers and leadership staff.
• Ensure exceptional customer service and maintain strong customer relationships.
• Resolve customer concerns and support continuous improvement initiatives.
• Monitor branch financial performance, including profit and loss accountability.
• Ensure compliance with company policies, safety standards, DOT regulations, and industry requirements.
• Identify opportunities for operational improvements and increased efficiency.

Skills

Leadership experience

P&L management

Budgeting

Department leadership

Communication skills

Dealership software

Microsoft Office

Education

Bachelor's degree preferred

Tools

Dealership Management Systems

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Regular Full-Time GM/LM Pendleton, IN, US

Salary Range: $130,000.00 To $160,000.00 Annually

M&K Truck Centers is an award-winning commercial vehicle dealer group with over 38 years of industry experience. We are proud to have received numerous accolades, including the 2025 Dealer of the Year for Volvo Trucks in North America and the 2025 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service.

We are looking for a General Manager to join our growing team.

Are you an experienced dealership leader with a strong background in commercial trucks, sales, service, and parts operations? We are seeking a results-driven General Manager to lead overall branch performance, drive profitability, and develop high-performing teams.

This is an excellent opportunity for a proven leader who thrives in a fast-paced environment and is passionate about operational excellence, customer satisfaction, and business growth.

What You'll Do

• Lead all branch operations, including Sales, Service, Parts, and Administration.
• Drive revenue growth, profitability, and achievement of branch goals.
• Manage departmental performance through established KPIs and financial metrics.
• Develop annual business plans, budgets, and strategic growth initiatives.
• Coach, mentor, and develop department managers and leadership staff.
• Ensure exceptional customer service and maintain strong customer relationships.
• Resolve customer concerns and support continuous improvement initiatives.
• Monitor branch financial performance, including profit and loss accountability.
• Ensure compliance with company policies, safety standards, DOT regulations, and industry requirements.
• Identify opportunities for operational improvements and increased efficiency.

Qualifications

• 5+ years of leadership experience in a commercial truck dealership, heavy equipment dealership, or related transportation industry.
• Strong knowledge of heavy-duty and medium-duty truck sales, service, parts, and dealership operations.
• Demonstrated success managing budgets, P&L performance, and operational growth.
• Experience leading multiple departments and developing high-performing teams.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency with Microsoft Office and dealership management systems.
• Bachelor's degree preferred but not required.

Preferred Experience

• Fixed operations management
• Sales management and business development
• Financial planning and budgeting
• Customer relationship management

What We Offer

• Performance-based bonus opportunity
• Employee Stock Ownership Plan (ESOP)
• Medical, Dental, and Vision Insurance
• 401(k) with company benefits
• Paid vacation and holidays
• Ongoing leadership development and training
• Opportunity to lead an established and growing operation