General Manager

Blaze Pizza - Magnolia Ave; Riverside (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Profit sharing

Health insurance

Dental insurance

Vision insurance

Vacation

Flexible schedule

Professional development

Job summary

Blaze Pizza is seeking a General Manager to lead a company-owned restaurant, delivering exceptional guest experiences and maintaining top product quality. You will coach managers and teams, control labor and inventory, and ensure food safety and brand standards are upheld.

As GM, you’ll drive profitability by leveraging coaching, performance management, and data-driven decision-making while fostering a culture of guest satisfaction and operational excellence.

Qualifications

• 3–5 years of restaurant operations management experience in Quick Service or Casual Dining.
• Profit & Loss responsibility and budget awareness.
• Strong leadership and team-building abilities.
• Basic business math and accounting skills.
• Excellent communication and guest-service mindset.

Responsibilities

• Leads and develops restaurant team to deliver guest experiences.
• Manages scheduling, inventory, and labor to meet targets.
• Monitors food safety, product quality, and Blaze standards.
• Analyzes sales and labor data to improve margins and growth.
• Enforces safety policies and drives operational excellence.

Skills

Leadership

Business math

Analytical skills

Communication

Coaching

Team development

Education

High school diploma

College degree a plus

Job description

If you love operating successful restaurants, developing teams, and creating memorable Guest experiences, come work for Blaze.

About the Role:

The General Manager (GM) position plays an integral role in contributing to the success of our company-owned restaurants through positive Guest experiences, food safety, product quality, and overall restaurant excellence. Additionally, the GM provides overall leadership by building a team of unmatched talent to deliver excellent product quality and industry-breaking Guest service in every interaction; every shift. The GM leads by example in maximizing profitability and business growth through the use of brand standards and operations excellence tools to ensure business results are achieved.

Responsibilities:

• Demonstrates leadership skills that positively reinforce the Blaze Pizza culture, communicates clearly with the collaborative mindset to resolve conflict, problem-solve, and influence behavior
• Recruits and equips employees to deliver great Guest interactions and delivers consistent product quality
• Leads performance conversations and uses coaching practices to develop Managers and Team Members
• Builds a healthy performance management bench of capable Managers and Team Members
• Ensures local health and safety codes, and company safety and security policies are met
• Controls day-to-day operations (scheduling labor, ordering food and supplies, etc.) to successfully support a $1.5mm – $2.5mm restaurant
• Ensures safe restaurant environment conditions are met which puts Guest safety as a priority
• Monitors restaurant Speed with Service (SWS) and OLO performance to meet performance targets
• Serves as a role model in resolving Guest feedback and works to exceed Guest service standards
• Determine root causes of Guest dissatisfaction and coaches team with feedback and resolution techniques
• Analyzes sales, labor, inventory and other resources on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
• Ensures that facilities and equipment, including maintenance and property are maintained to Blaze Pizza standards; coordinates facility upgrades or equipment replacement with corporate office
• Controls P&L by following cash/security procedures, maintaining inventory, managing labor, reviewing financial statements/reports, and taking action
• Reviews and prioritizes store capital expenditure requests

Do you have what it takes?

• Positive and energetic self-starter, with a passion for leadership
• Basic business math and accounting skills
• Strong analytical, and decision-making skills
• 3-5 years of restaurant operations management experience in Quick Service, Casual Dining including responsibility for Profit & Loss
• Proven skills in employee and guest satisfaction and financial performance
• Basic computer literacy and data analytics knowledge
• Demonstrated track record in the manager selection, coaching, and development
• Good oral/written communication skills with exceptional team-building experience
• High School diploma; college degree (a plus)

Compensation & Benefits

• Competitive Pay, Bonuses, and Profit Sharing
• Health, Dental, and Vision Insurance
• Vacation
• Flexible Work Schedule
• An opportunity for development, both professionally and personally

Learn More About Us:

• USA Today – “Is this America’s Best Fast-Food Pizza?”
• Business Insider – “These 25 Companies are Revolutionizing Retail”
• Bloomberg – “LeBron James-Backed Pizza Chain to Expand Outside North America”
• Business Insider – “How a pizza shop backed by LeBron James became the fastest growing restaurant chain ever"

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