Team Member

Ontario Trillium Foundation

Ames (IA)

On-site

USD 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Employee meals 1/2 off

Closed Christmas and Thanksgiving

Flexible work schedule

Vision insurance

Dental insurance

College Scholarships

Job summary

The Ontario Trillium Foundation is seeking a candidate to ensure guest satisfaction through effective operational management. Responsibilities include training team members, maintaining Blaze Pizza standards, and handling administrative duties. The ideal candidate possesses strong organizational and time management skills, can lift 50-75 lbs, and interacts comfortably with guests and co-workers. Benefits include flexible scheduling, dental insurance, and employee meals at half price.

Qualifications

Ability to get results through others; takes initiative.
Able to supervise and perform opening and closing activities.
Communicates Team Member performance to the General Manager and addresses issues.

Responsibilities

Effectively plans and organizes daily operational routines.
Completes required administrative duties and daily paperwork.
Follows all company guidelines for food and cash control.

Skills

Organizational skills

Time management skills

Ability to interact with guests

Ability to lift 50-75 lbs

Ability to work in heat

Job description

GUEST SATISFACTION

Effectively and consistently does required Ops Walks and Line Checks to correct areas of opportunity
Takes necessary actions to ensure all guests consistently receive Fast, Fun, & Friendly B.L.A.Z.E service, which consists of BIG FRIENDLY SMILES - being super friendly, LIVELY FUN INTERACTIONS- having fun and showing your personality, ALWAYS SAYING "YES!" - always doing your best to accommodate guest requests, going really fast - ZOOM!, and EXCEEDING EXPECTATIONS by impressing guests
Consistently enforces and maintains Blaze Pizza standards
Suggests to restaurant management ways to improve areas of opportunity

TRAINING & DEVELOPMENT

Follows the steps outlined in the Blaze Training Method to train new skills, duties, and responsibilities
Communicates to immediate supervisor when additional training guidance and practice is needed
Understands how each job responsibility impacts guests, employees, and overall restaurant operations
Provides direction, supervision, and feedback for Team Members to maintain high levels of productivity, team morale, and motivation
Communicates Team Member work performance to the General Manager and appropriately addresses performance issues

JOB EXPECTATIONS

Effectively plans, organizes, and implements all daily operational routines and activities
Completes all required administrative duties and daily paperwork including required checklists
Supports the goals, decisions, and directives of restaurant management and is not insubordinate
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
Able to supervise and perform closing and/or opening activities as directed by restaurant management
Able to establish an environment of trust to ensure honest, open, and direct communication
Role models and sets a positive example for the entire team in all aspects of business and personnel practices

SKILLS & ABILITIES