General Manager

Maxsonbroad; Richmond (VA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

PTO

Health Insurance

Vision Insurance

Term & Disability Insurance

401K

Tuition Reimbursement for Hospitality

Tuition Reimbursement for Culinary

Job summary

RVA Hospitality is seeking an experienced General Manager to lead front-of-house operations, ensuring outstanding guest service and adherence to standards. You will manage staff, payroll, and daily operations, while driving hospitality excellence.

The ideal candidate has 2+ years as a FOH manager, strong English communication, and a solid background in service and food & beverage. This role is based in our Richmond, VA location with a comprehensive benefits package.

Qualifications

• Be 21 years of age and have worked as a FOH manager for at least two years.
• Be able to communicate and understand English.
• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system and reconcile the safe and chip cards/credit cards daily.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must have the stamina to work 50 hours per week.

Responsibilities

• Conduct oneself in a becoming manner at all times, always being available for a call to action or to answer a question.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop your staff in all areas of managerial and professional development.
• Ensuring highest quality of dining experiences though compliance and training in our mystery shop program and training.
• Making safety a priority.
• Handling all payroll issues in a timely manner and ensuring all members of staff are paid correctly.
• Creating items for the daily/nightly lineup to enhance staff performance and following up on these action items during the shift and post shift.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Supervise daily prep list completion; ordering of all products from wine, beer, liquor, food, paper products and more; daily temp log; alcohol delivery journals, payroll & labor; freezer pull, void/comp logs
• Ensure staff experiences heightened sense of pleasure in work and morale
• Exemplifies honesty, hospitality and sincerity at all times

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

30+ days ago Requisition ID: 1014

Salary Range: Up to $60,000.00 Annually

Title :

GENERAL MANAGER

Reports to:

Chief Operating Officer, Directors of Operations, Owner

Summary of Position:

RVA Hospitality is looking for an experienced front of the house General Manager! Our ideal candidate for the position is motivated, results oriented and committed to exceeding customer expectations through great food and exemplary service.

Duties & Responsibilities:

Conduct oneself in a becoming manner at all times, always being available for a call to action or to answer a question

Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.

Fill in where needed to ensure guest service standards and efficient operations.

Continually strive to develop your staff in all areas of managerial and professional development.

Ensuring highest quality of dining experiences though compliance and training in our mystery shop program and training

Making safety a priority

Handling all payroll issues in a timely manner and ensuring all members of staff are paid correctly

Creating items for the daily/nightly lineup to enhance staff performance and following up on these action items during the shift and post shift

Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

Supervise daily prep list completion; ordering of all products from wine, beer, liquor, food, paper products and more; daily temp log; alcohol delivery journals, payroll & labor; freezer pull, void/comp logs

Ensure staff experiences heightened sense of pleasure in work and morale

Exemplifies honesty, hospitality and sincerity at all times

Qualifications:

Be 21 years of age and have worked as a FOH manager for at least two years

Be able to communicate and understand English

Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.

Possess excellent basic math skills and have the ability to operate a cash register or POS system and reconcile the safe and chip cards/credit cards daily.

Be able to work in a standing position for long periods of time (up to 10 hours).

Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Must have the stamina to work 50 hours per week.

• PTO
• Health Insurance
• Vision Insurance
• Term & Disability Insurance
• 401K
• Tuition Reimbursement for Hospitality and Culinary Course