General Manager

Wings Over; Providence (RI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid vacation & sick time

Medical, Dental, Vision insurance

401(k) with employer match

Weekly direct deposit pay

Shift meal stipend & family discounts

Bonus potential

Job summary

Wings Over Providence is seeking a General Manager to oversee fast-casual operations at our Providence location. You will lead a team, drive growth, and uphold Wings Over standards in customer experience and food safety.

The ideal candidate has 2 years of management and 3 years of food service experience, with Serv-Safe certification. Flexible availability, strong communication, and the ability to lift 50 lbs are required. Equal opportunity employer.

Qualifications

• Two years of management experience.
• Three years of food service experience, including fast-casual/QSR.
• Serv-Safe Certification is required.
• Flexible schedule including nights, holidays, and weekends.

Responsibilities

• Oversee staffing levels, scheduling, and hiring to ensure operational excellence.
• Monitor and analyze reports on cost of goods, inventory, and labor to identify trends and improve performance.
• Lead food safety by enforcing health, safety, and sanitation guidelines in FOH and BOH.
• Provide training and regular feedback to ensure consistent product and service quality.
• Engage with the community, identify partnerships, and participate in local events.

Skills

Leadership

Customer service

People management

Education

Serv-Safe Certification

Job description

The Opportunity:

Wings Over is seeking a General Manager to join our team at our Wings Over Providence location. As a General Manager, you will be responsible for overseeing and growing a quick-service restaurant.

Now Serving These Benefits:

• An energetic, collaborative, and positive work environment
• Paid vacation and sick time
• Medical, Dental, & Vision insurance
• Flexible Spending Account & Dependent Care Spending Account
• Weekly pay through direct deposit
• 401(k) with employer match after 12 months of service
• Bonus potential
• Shift meal stipend and off-duty discounts for you and your family

Day in the Life (includes, but is not limited to):

• Works side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
• Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
• Monitors and manages store staffing levels, recruiting, and hiring using scheduling, coaching, and hands-on management to achieve operational excellence
• Analyzes reports such as COGs, inventory, and labor to identify and address trends and issues affecting in-store performance
• Ensures food safety by leading disciplined execution in FOH and BOH, following health, safety, and sanitation guidelines
• Serves a consistent product and service by providing proper team training and giving regular feedback
• Resolves conflicts promptly in a thoughtful, empathetic, and fair manner
• Participates in the community by identifying partnerships, joining community events, and engaging our neighbors
• Other related duties as assigned

What You Bring to the Table:

• Two (2) years of management experience
• Three (3) years of food service experience (line-level or management); At least one (1) of those years in fast-casual/QSR industry
• Serv-Safe Certification required
• Flexible schedule- available nights, holidays, and weekends
• Passionate about food and guest service
• Able to manage store operations independently
• Able to communicate clearly and concisely
• Able to appropriately handle confidential/sensitive informationProactive in identifying problems and implementing solutions
• Inspired to drive the growth of your team members and yourself
• Calm and collected in moments of pressure
• Flexible and open-minded: able to propose changes and implement new programs introduced by others or created in-house
• Able to lift 50 lbs. and can stand for prolonged periods of time
• Valid driver’s license and current insurance
• Legal US work authorization

Fly With Us:

For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer.