General Manager — Fast-Casual Growth & Operations

Wings Over; Boston (MA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid vacation

Sick time

Medical insurance

Dental insurance

Vision insurance

Weekly pay

Direct deposit

401(k) match

Bonus potential

Meal stipend

Off-duty discounts

Job summary

Wings Over is hiring a General Manager to lead our quick-service restaurant in Boston. You will oversee daily operations, coach team members, and uphold Wings Over standards, values, and guest experience.

Two years of management and three years in food service are required, with Serv-Safe certification. You’ll manage staffing, control costs, ensure food safety, and build community partnerships while driving growth and exceptional service.

Qualifications

• Minimum two years of management experience in food service.
• Minimum three years of food service experience, with at least one in fast-casual or QSR.
• Serv-Safe Certification required.
• Flexible schedule including nights, holidays, and weekends.
• Ability to communicate clearly and manage confidential information.

Responsibilities

• Supervise and develop team to meet Wings Over standards and guest experience.
• Monitor staffing levels, scheduling, and coaching for operational excellence.
• Analyze cost and inventory reports to optimize profitability.
• Ensure food safety and sanitation compliance in FOH and BOH.
• Provide training and feedback to maintain consistent service.
• Engage with the community and represent Wings Over at events.

Skills

Management experience

Food service experience

Flexible schedule

US work authorization

Education

Serv-Safe Certification

Job description

Wings Over is hiring a General Manager to lead our quick-service restaurant in Boston. You will oversee daily operations, coach team members, and uphold Wings Over standards, values, and guest experience.

Two years of management and three years in food service are required, with Serv-Safe certification. You’ll manage staffing, control costs, ensure food safety, and build community partnerships while driving growth and exceptional service.