District Manager

Wings Over; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, & Vision insurance

Flexible Spending Account

Weekly pay via direct deposit

401(k) with employer match

Job summary

Wings Over in the United States seeks a District Manager to lead a team across multiple NE locations, focused on operational excellence and guest experience. You will oversee designated restaurants, travel 50-75% to support corporate and franchise locations, hire, train, and coach store leaders, and drive top-line sales while maintaining quality standards.

The role emphasizes talent development, compliance with food safety and wage-hour regulations, cost controls, and strong remote and in-person

Qualifications

• 5+ years of restaurant supervisory experience, including QSR exposure.
• Experience leading multi-unit stores or 50+ employees; travel required.
• Proven ability to coach and develop leadership talent.
• Strong knowledge of food safety, wage/hour compliance, and regulatory considerations.
• Solid understanding of restaurant cost controls and P&L drivers.
• Excellent remote and in-person communication skills; detail-oriented.

Responsibilities

• In-store 4-5 days per week with travel between locations.
• Coach and develop store leadership to uphold Wings Over standards.
• Lead store visits, one-on-ones, and development plans to drive performance.
• Set short-term goals and drive progress toward long-term targets.
• Build leadership talent pipelines to fuel growth and engagement.
• Support new store openings in recruiting, training, and launches.
• Lead in-store rollouts and testing of new initiatives and promotions.
• Act as liaison between store leadership and corporate HQ.
• Deliver balanced P&L focus on top-line sales, productivity, and production management.
• Travel 50-75% as needed to accomplish tasks.

Skills

Restaurant management

Multi-unit leadership

Remote management

Talent development

Food safety & compliance

Cost controls

Communication

Attention to detail

Coaching

Problem solving

Job description

The Opportunity:

Wings Over is seeking a District Manager to join our team. As a District Manager, you will lead a team focused on operational excellence in your designated restaurants. This person will share responsibility for locations in the North Eastern US, including MA, NY, and CT.

Now Serving These Benefits:

• An energetic, collaborative, and positive work environment
• Paid vacation and sick time
• Medical, Dental, & Vision insurance
• Flexible Spending Account & Dependent Care Spending Account
• Weekly pay through direct deposit
• 401(k) with employer match after 12 months of service
• Bonus potential
• Company Vehicle

Day in the Life (includes, but not limited to) :

• In-store 4-5 days per week, alternating locations as needed
• Training, coaching, and inspiring all designate locations to deliver exceptional guest experiences and high-quality food ensuring a commitment to Wings Over’s standards
• Develop store leadership at all levels of store operations through store visits, one-on-ones, development plans, goal setting and coaching
• Use weekly store syncs to set short-term goals and drive the success of identified long-term goals
• Build a pipeline of leadership talent to fuel growth and engagement
• Hit the road to fill in leadership gaps as needed
• Support new store openings in recruiting, hiring, training staff, and launching new locations, both corporate and franchise
• Take lead on in-store rollouts of new initiatives, procedures, and promotions to include testing, giving feedback, and continued execution
• Serve as liaison between store leadership and corporate headquarters
• Deliver a balanced P&L across designated locations, with primary focus on top-line sales, productivity, and production management
• Drive top-line sales and continuous performance improvement focusing on leading indicators and established key metrics. Must be balanced in the approach of focusing on people, financial, and guest experience metrics equally
• 50-75% travel as needed to accomplish all tasks
• Other related duties as assigned

What You Bring To The Table:

• 5+ years of restaurant supervisory experience with 2+ years in QSR
• 1+ years leading multi-unit stores and managing GMs, or leading a high-volume single unit with 50+ employees
• Experience managing remotely and traveling for work
• History of developing talent
• Demonstrated management of applicable restaurant regulatory areas, including employee safety; Serv-Safe; wage + hour; immigration; food safety
• A sophisticated understanding of restaurant cost and controls
• Strong remote and in-person communication skills
• Obsessive attention to detail
• Love for learning, teaching, coaching, and developing
• A disciplined approach to enforcing accountability in stores
• A disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance
• Availability to travel to support surrounding corporate and franchise locations
• Self-motivated, action oriented, positive and humble attitude, high level of integrity
• Valid driver’s license and insurance
• Legal US work authorization

Fly With Us:

For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer.