General Manager

PRANCING HORSE DALLAS LLC; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package (healthcare, 401k)

Paid PTO & Holidays

Career growth opportunities

Values-driven culture

Job summary

Ferrari Dallas, part of US Auto Trust, seeks an experienced General Manager to lead the dealership’s operations across sales, finance, service and parts. The GM will drive profitability, customer retention and operational excellence while coordinating leadership teams and ensuring high standards of service.

Key requirements include 5+ years of GM experience, Ferrari or high-line brand familiarity, and a bachelor’s degree.

Qualifications

• At least five years of experience as a General Manager preferred.
• Ferrari or Ultra high line experience required.
• Bachelor's degree (B.A.) preferred.

Responsibilities

• Hires, trains, motivates, directs, and monitors all dealership department managers and supervisory personnel functions.
• Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met.
• Plans short- and long-term dealership goals, objectives, and forecasts annually and submits to corporate management for approval.
• Overseeing and securing the dealership’s financial and operational assets.
• Ensuring compliance with local, state, and federal regulations.

Skills

Leadership

Communication

Strategic planning

Financial acumen

Team management

Industry knowledge

Education

Bachelor's degree (B.A.) preferred.

Job description

Description

We're Hiring! Join Ferrari Dallas, part of US Auto Trust, one of California's fastest-growing automotive groups. We are proud to represent an exceptional portfolio of legendary luxury brands, including Ferrari, Lamborghini, Aston Martin, and Cadillac.

We are seeking an experienced General Manager to lead our Ferrari Dallas dealership. The General Manager is responsible for driving customer retention, operational excellence, and the profitability of every department. This role oversees, coordinates, and motivates the leadership teams across both variable operations (sales and finance) and fixed operations (service and parts), while utilizing sound business management practices to deliver exceptional customer experiences and achieve dealership goals.

Responsibilities

• Hires, trains, motivates, directs, and monitors all dealership department managers and supervisory personnel functions. Provides enthusiastic leadership to help shape employees' attitudes and build morale.


• Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met.


• Plans short- and long-term dealership goals, objectives, and forecasts annually and submits to corporate management for approval.


• Overseeing and securing the dealership’s financial and operational assets.


• Accessing and managing sensitive employee and customer records.


• Enforcing workplace policies and handling disputes or sensitive situations.


• Managing inventory, including high-value items like vehicles and parts.


• Implement growth strategies that align with automotive group objectives by carefully assessing profit and loss while maintaining vehicle inventory that meets the needs of the local market.


• Ensures the monthly financial statement is complete, accurate and submitted promptly. Coordinates with the business office to ensure that records and analyses are maintained accurately.


• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.


• Holds regularly scheduled managers meetings and maintains a good working relationship with owners, managers, dealership staff, and external vendors and partners.


• Communicates management policies and procedures to all employees and ensures that they are understood and followed.


• Reviews, approves, and monitors requests for training and compensation plans for all employees


• Ensuring compliance with local, state, and federal regulations.


• Other tasks as assigned.

What we offer

• Competitive compensation - our commission-based pay structure allows you to control your income.


• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings with company match.


• Paid PTO and Holidays


• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.


• Values-driven culture built on integrity, professionalism, excellence and teamwork.

Requirements

• At least five years of experience as a General Manager preferred.


• Ferrari or Ultra high line experience required


• Bachelor's degree (B.A.) preferred.


• Two years’ experience in dealership sales and five years’ experience in a supervisory position.


• Equivalent combination of education and experience is acceptable.


• Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles.


• Strong leadership and organizational skills, excellent communication skills, both verbal and written.


• Ability to understand profit and loss statements and manage a large, diverse staff.


• Ability to work in a fast paced, deadline driven environment while juggling multiple tasks.


• Ability to troubleshoot and problem solve independently.


• Strong collaboration skills - can work well with navigating various stakeholders and teams.


• Extensive knowledge of the automotive industry and trends.