General Manager

Fields Motorcars Orlando; Chicago, Northern (IL, KY); Hybrid; USD 300,000 - 500,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) Plan

Paid time off

Employee vehicle discounts

Catered Saturday lunches

Job summary

Fields Auto Group is seeking a positive, dynamic Luxury Automotive General Manager to lead two elite Illinois locations (Gold Coast and Downers Grove) and deliver an unmatched luxury experience for customers and staff. You will oversee operations, drive profitability across departments, manage teams, and maintain CSI scores at or above standards while upholding Fields Five culture.

This full-time role offers leadership opportunities and comprehensive benefits consistent with executive

Qualifications

• Proven GM or GSM in luxury, high-volume dealership.
• Track record of profitability and CSI excellence.
• Collaborative, communicative leadership style.

Responsibilities

• Operational Leadership: Plan, implement, and assess successful operations across all dealership departments to optimize performance and profitability.
• Team Management: Supervise, train, mentor, and discipline department managers and dealership staff while conducting weekly manager meetings.
• Customer Experience: Maintain CSI scores at or above company and manufacturer standards.
• Inventory & Financials: Oversee vehicle pricing, inventory strategy, and balance sheet management.
• External Relations: Cultivate strong relationships with luxury manufacturers, lending institutions, and the local community.
• Compliance: Reinforce company policies, uphold Fields Five standards, and ensure compliance with regulations.

Skills

GM experience

Profitability focus

Team leadership

Customer service

Job description

Luxury Automotive General Manager

Fields Auto Group

Fields Auto Group is a premier, family-owned and operated automotive group. We are seeking a positive, dynamic leader to provide an unmatched luxury experience for both our internal team and external customers. Our mission is simple: provide the best customer experience and create lifelong relationships.

Our culture is driven by the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe in transparency, collaborative environments, and promoting from within.

The Opportunity

As our General Manager, you will oversee operations for our elite luxury portfolios:

• Fields Motorcars North Shore (Gold Coast): Lamborghini, Rolls-Royce, Bentley, and Bugatti.
• Fields Motorcars Downers Grove: Lamborghini and Bentley.

You will be fully accountable for customer retention and dealership profitability, with a primary focus on the variable side—including new/used vehicle sales, finance, and internet sales operations.

Position Type: Full-Time (Seeking either two dedicated General Managers or one overarching General Manager to lead both high-profile locations)

What We Offer

• Health & Wellness: Medical, Dental, and Vision insurance.
• Income Protection: Short-Term & Long-Term Disability; Company-Paid Basic Life Insurance.
• Retirement Planning: 401(k) Plan.
• Work-Life Balance: Personal Time Off (PTO) and paid holidays.
• Perks & Extras: Employee vehicle purchase plans or company demo, discounts on products/services, and catered Saturday Lunches.
• PAY: 300k - 500k yearly

Key Responsibilities

• Operational Leadership: Plan, implement, and assess successful operations across all dealership departments to optimize performance and profitability.
• Team Management: Supervise, train, mentor, and discipline department managers and dealership staff while conducting weekly manager meetings.
• Customer Experience: Maintain Customer Satisfaction Index (CSI) scores at or above company and manufacturer standards.
• Inventory & Financials: Oversee vehicle pricing, inventory strategy, and balance sheet management.
• External Relations: Cultivate strong working relationships with luxury manufacturers, lending institutions, and the local community.
• Compliance: Reinforce company policies, uphold the Fields Five standards, and ensure strict compliance with legal and environmental regulations.

Qualifications

• Experience: Proven experience as a General Manager (GM) or General Sales Manager (GSM) at a luxury, high-volume automotive dealership is required.
• Track Record: Documented history of achieving strong profitability and consistent, positive Customer Satisfaction results.
• Leadership Style: Team-oriented, collaborative, and communicative mentor who thrives on employee relations.
• Requirements: Must possess a valid Driver’s License with a clean motor vehicle driving record. Willingness to submit to a pre-employment background check is required.