General Manager

Equity Residential; New York (NY); On-site; USD 117,000 - 131,000; Full time

Job summary

Equity Residential is seeking a General Manager to lead apartment community operations in New York City. This role encompasses financial performance management, resident satisfaction, team leadership, and market analysis within a vibrant community-focused organization. Ideal candidates will have a strong background in property management and team development, with a commitment to excellence in service and operational integrity.

Benefits

Medical insurance

Vision insurance

401(k) Retirement Savings Plan

Disability insurance

Tuition assistance

Qualifications

• 3 years of experience in high rise residential or commercial property management.
• Experience working in a unionized environment.
• Valid Driver's License required.

Responsibilities

• Oversee overall property operations and financial performance.
• Manage up to 30 team members, including recruiting and training.
• Analyze market dynamics and make strategic decisions.

Skills

Customer service

Sales

Communication

Team management

Financial analysis

Education

High School diploma or equivalent

Job description

Join to apply for the General Manager role at Equity Residential

Join to apply for the General Manager role at Equity Residential

This range is provided by Equity Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$117,747.00/yr - $130,830.00/yr

Direct message the job poster from Equity Residential

Strategic Leadership | Talent Acquisition & Workforce Solutions |Self-Care Educator for Corporate Wellness |Ph.D., Liberty University | MBA…

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Learn more about our Total Wellbeing program here.

What You'll Be Doing:

As a General Manager for Equity Residential apartment communities, you'll be responsible for overall property operations, focusing on financial performance, resident satisfaction, and managing a high-performing team. You'll actively monitor daily activities, analyze market dynamics, and oversee direct sales, leasing administration, and maintenance initiatives, along with support systems like centralized services, marketing, and accounting functions.

• Accomplishing property goals by recruiting, training, and motivating a high-performing team
• Manage staff (up to 30 team members) with regular meetings, performance monitoring & management, and career development guidance
• Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence
• Financial reporting & forecasting; following community budget, making recommendations for income maximization and expense minimization
• Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement
• Staying informed on community market conditions for strategic decision-making
• Building connections with residents through community events and activities
• Scheduled work hours: Monday-Friday 9am-6pm

What You'll Need To Thrive:

• 3 years of experience in high rise residential or commercial property management.
• Customer service and sales experience
• Experience working in a unionized environment
• High School diploma or equivalent
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Computer literacy and effective communication skills
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Bonus Qualifications:

• Management of complex communities or multi-site high rise experience

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Customer Service

Referrals increase your chances of interviewing at Equity Residential by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

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