General Manager

Puttery; New York (NY); On-site; USD 110,000 - 130,000; Full time

Job summary

Puttery is seeking a General Manager for a vibrant nightlife venue in New York. This role demands a strong leader with a proven track record in hospitality management and business development, responsible for driving revenue and overseeing daily operations while ensuring exceptional guest experiences.

Qualifications

• 5+ years of experience in hospitality or entertainment venue management.
• P&L responsibility and financial acumen necessary.
• Experience managing multi-concept venues preferred.

Responsibilities

• Oversee day-to-day operations across all concepts.
• Build and implement local sales strategies.
• Lead a diverse management team and ensure guest satisfaction.

Skills

Sales

Business Development

Marketing

Operational Excellence

Guest Service

Financial Acumen

Creative Mindset

Conflict Resolution

Communication

Education

Bachelor’s degree in Hospitality Management

Business Administration

Tools

POS Systems

Inventory Management Software

Microsoft Office Suite

Job description

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This range is provided by Puttery. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $130,000.00/yr

Location: (This is a 100% onsite position)

New York, NY (Chelsea)

Position Type: Salary + Bonus.

Compensation: $110,000 - $130,000 base salary + performance bonus + benefits

Title: General Manager - Restaurant Development

Job Purpose

We are seeking a General Manager who is deeply connected to the New York market, someone with strong experience in VIP services, nightlife operations, pop-up events, and overall business development.

The General Manager (GM) is responsible for overseeing all aspects of operations at a high-energy nightlife and entertainment venue, delivering exceptional guest experiences, operational excellence, and strong financial results. The GM sets the tone for hospitality, drives strategic growth, and fosters a vibrant environment that reflects the brand’s identity and connects with the local community.

Specific Objective:

The General Manager is the operational and strategic leader of the venue. This role is responsible for driving top-line revenue through sales, partnerships, and local business development while also overseeing the day-to-day operations across all three concepts. The ideal candidate will have deep knowledge of the New York market, strong sales instincts, and the creative edge to execute local marketing and drive walk-in traffic.

Responsibilities

• Build and implement local sales strategies to drive group events, corporate bookings, and partnerships.
• Cultivate relationships with local influencers, media, and business leaders to generate buzz and exposure.
• Execute grassroots and field marketing initiatives to increase brand visibility and walk-in traffic.
• Analyze performance data and market trends to inform strategic decisions.
• Oversee daily operations of Puttery, Bomba, and Rory’s Rooftop to ensure excellence in service, cleanliness, and guest satisfaction.
• Lead a diverse management team and staff across bar, kitchen, events, and service functions.
• Drive team performance through coaching, training, and accountability.
• Monitor inventory, labor, and operational costs to achieve financial targets.
• Ensure each department has the tools, staff, and support needed for success.
• Promote a collaborative and fun culture that reflects the energy of the venue.
• Handle recruitment, onboarding, and development of team leaders and staff.
  
  

Qualifications And Skills

• 5+ years of experience in hospitality or entertainment venue management.
• Proven track record in sales, business development, or marketing in NYC.
• Strong operational and financial acumen; P&L experience required.
• Experience managing multi-concept or multi-unit venues preferred.
• Charismatic leadership with the ability to inspire, delegate, and drive results.
• Creative mindset with a hands-on approach to marketing and brand building.
• Exceptional conflict resolution and guest service skills.
• Proficiency in POS systems, inventory management software, and Microsoft Office Suite.
• Ability to work late nights, weekends, holidays, and extended shifts as needed.
• Strong verbal, written, and interpersonal communication skills.
  
  

Education

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Significant relevant management experience in nightlife or hospitality may substitute for formal education.
  
  

Working Conditions

• Evening and late-night hours are required, with extended shifts during peak nights and events.
• Physical requirements include standing for long periods, lifting to 50 lbs, and navigating fast-paced environments.
  
  

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.

More detail about Puttery - New York part of Puttery USA, please visit https://culinaryagents.com/entities/681692-Puttery---New-York

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Bars, Taverns, and Nightclubs

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