General Manager

Ora Management and Development LLC; Mason (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

ORA Management & Development LLC, an Ohio-based hospitality company, is seeking a General Manager for a full-time on-site role in Mason, OH. You will lead hotel operations, mentor staff, and ensure adherence to brand standards across Hilton, IHG, and Marriott properties.

The GM will drive guest satisfaction, manage scheduling, monitor financial results, control costs, and optimize revenue through strategic sales and revenue management, while partnering with ownership and corporate leadership to

Qualifications

• Demonstrated leadership and team management skills.
• Experience in hotel operations across front desk, housekeeping, F&B, and maintenance.
• Strong financial acumen including budgeting and forecasting.
• Proven sales, marketing, and revenue management experience in hospitality.
• Excellent communication and conflict-resolution abilities.
• Ability to analyze data and implement improvements.
• Knowledge of Hilton, IHG, and Marriott brand standards.
• Experience with hotel management systems and PMS.

Responsibilities

• Oversee day-to-day hotel operations and guest experience.
• Lead and mentor hotel team, manage staffing and performance.
• Monitor financial results, control costs, and optimize revenue.
• Ensure property maintenance, cleanliness, and regulatory compliance.
• Collaborate with ownership and corporate leadership to set goals and report performance.
• Drive continuous improvement in operational efficiency.
• Uphold brand standards across major hotel flags.

Skills

Leadership

Hotel operations

Financial acumen

Sales & revenue mgmt

Communication

Data analysis

Brand standards

Hotel software

Education

Bachelor's degree in Hospitality Management or Business Administration

Job description

Company Description

ORA Management & Development LLC is an Ohio-based hospitality management and development company focused on building and operating high-performing hotels throughout the state. The company’s portfolio includes Hilton, IHG, and Marriott-branded properties, offering team members exposure to leading global hospitality brands. ORA emphasizes exceptional guest experiences, strong operations, associate development, and long-term asset performance for ownership partners. The company provides hands-on leadership in hotel operations, sales and marketing, revenue management, financial performance, and team development. ORA is committed to developing people, strengthening communities, improving properties, and creating growth opportunities for associates through a clear vision: develop great hotels, build great teams, deliver exceptional hospitality, and create extraordinary results.

Role Description

This full-time, on-site General Manager role is based in Mason, OH and is responsible for overseeing day-to-day hotel operations. The General Manager leads and mentors the hotel team, ensuring high levels of guest satisfaction, service quality, and adherence to brand standards. Daily responsibilities include managing staff scheduling and performance, monitoring financial results, controlling costs, and optimizing revenue through effective sales and revenue management practices. The role also involves overseeing property maintenance and cleanliness, ensuring compliance with company policies and regulatory requirements, and driving continuous improvement in operational efficiency. The General Manager collaborates closely with ownership and corporate leadership to set goals, report on performance, and implement strategic initiatives that support long-term success.

Qualifications

• Demonstrated leadership and team management skills, including staff development, coaching, and performance management.
• Experience in hotel operations, with working knowledge of front desk, housekeeping, food and beverage, and maintenance functions.
• Strong financial acumen, including budgeting, forecasting, cost control, and interpreting financial reports.
• Proficiency in sales, marketing, and revenue management strategies within the hospitality industry.
• Excellent communication, interpersonal, and conflict-resolution skills for working with guests, associates, and ownership partners.
• Ability to analyze operational data, identify trends, and implement process improvements to enhance guest satisfaction and profitability.
• Knowledge of brand standards for major hotel flags (Hilton, IHG, Marriott) and experience maintaining quality and compliance.
• Comfort with hotel management systems, property management software, and basic office applications.
• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred; equivalent experience considered.
• Prior experience as a General Manager or in a senior hotel leadership role strongly preferred.