General Manager

MV Transportation; Lodi (CA); On-site; USD 114,000 - 136,000; Full time

Job summary

MV Transportation is seeking a General Manager to provide leadership and direction for an assigned operating location, ensuring delivery of annual business plans and compliance with policy and contract requirements.

You will manage daily operations, oversee fleet maintenance, labor relations, and financial performance, and drive continuous improvement through audits and data-driven decisions.

Qualifications

• Five years of public transit experience required.
• Transit Management Certificate (desired).
• College degree or equivalent business management experience.
• Experience in labor/union negotiations and cost management.
• Strong understanding of dispatch, scheduling, driver recruitment, and DOT/FTA safety compliance.
• Proficiency in MS Office; strong analytical, written and verbal communication; multitasking.
• Additional duties as contract requirements may apply.

Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Skills

Public transit

Management experience

Labor negotiations

Dispatch scheduling

Driver recruitment

Safety compliance

Analytical skills

Communication skills

Education

College degree

Transit Management Certificate

Tools

MS Office

Job description

General Manager

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Overview

MV Transportation is seeking a General Manager to provide support, leadership and direction to an assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

• 5 years public transit experience
• Transit Management Cert (desired)
• College degree or equivalent business management experience.
• Management experience required.
• Must have five years of public transportation experience (three years supervisory), and completion of a Transit Management Certificate (or equivalent) desired.
• Must have labor/union(s) negotiations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi‑tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

Starting salary range: $114,000 - $136,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre‑employment drug test and background check after receiving a conditional offer of employment.