General Manager

MV Transportation; Hanford (CA); On-site; USD 61,992 - 70,863; Full time

Job summary

A transportation company in California is seeking a General Manager to lead operations at a designated location. The role involves managing customer relations, overseeing staff training and development, and ensuring compliance with safety standards. The ideal candidate should have significant experience in operations management, knowledge of transit environment, and strong analytical abilities. Competitive starting pay ranges from $45 to $51.44 per hour, offering a leadership opportunity in a dynamic industry.

Qualifications

• Minimum of five years of comprehensive experience in operations management.
• Combination of seven years of management or supervisory experience in a transit environment.
• Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.

Responsibilities

• Manage customer relations through direct contact and outreach.
• Identify, select, train and mentor location staff.
• Oversee vehicle maintenance and ensure fleet availability.
• Ensure compliance with safety and training programs.
• Maintain routine client contact to meet expectations.
• Conduct periodic departmental audits.

Skills

Operations management

Management experience

Analytical skills

Written communication

Verbal communication

Multi-tasking

Labor/union negotiation

Education

College degree or equivalent business management experience

Tools

Trapeze scheduling software

MS Office

Job description

General Manager

Location: US-CA-Hanford.

Position Type: Regular Full-Time.

Overview

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MV Transportation is seeking a General Manager who will provide support, leadership and direction to an assigned operating location to ensure delivery of annual business plans. The General Manager will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with Bridges Committee to effectuate positive changes to policies, procedures and programs.
• Participate in location labor and employee relations activities.
• Provide insight and information to support location contract renewals.
• Create and present location annual budget.

Talent Requirements

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of five years of comprehensive experience in operations management and a combination of seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union negotiation experience.
• Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

Starting pay rate: $45 - $51.44/hour.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre‑employment drug test and background check after receiving a conditional offer of employment.