General Manager

Jobtailor; Lawrence (KS); On-site; USD 60,000 - 90,000; Full time

Job summary

CLS Living seeks a property operations leader to manage a student housing community. The role oversees leasing, maintenance, customer service, and vendor management, while building a high-performing team.

You will ensure staff training on landlord/tenant statutes, Fair Housing, and safety, maintaining high occupancy and strong collections. An entrepreneurial, solutions-first mindset is valued in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred or 2–5 years in student or multifamily housing.
• Proficient with Outlook, Word, Excel and Entrata.
• Working knowledge of LIHTC programs, Fair Housing Laws, and EEO laws.
• Strong staff recruitment, financial management and marketing skills.
• Entrepreneurial, solutions‑focused and team‑oriented.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead and manage a student housing community.
• Oversee leasing, maintenance, customer service, and vendor management.
• Build and develop a high-performing team.
• Ensure staff training on landlord/tenant statutes, Fair Housing and safety.
• Maintain occupancy at 99% and collections at 98% or higher.
• Manage budgets, financial reports, and variance updates.
• Oversee marketing plans and rental outreach.
• Collaborate with local schools and community partners.
• Develop cost-control and efficiency initiatives.

Skills

Staff recruitment

Financial management

Marketing strategy

Scheduling

Operational oversight

Team leadership

Mentoring

Education

Bachelor’s degree preferred

Tools

Entrata

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Responsibilities

• Lead one of CLS Living’s student housing communities
• Oversee day-to-day operations, including leasing, maintenance, customer service, and vendor management
• Build, lead, and develop a high-performing team
• Ensure staff training in landlord/tenant statutes, Fair Housing, and safety regulations
• Foster relationships with residents, parents, staff, university partners, and the surrounding community
• Encourage team visibility on campus and within the local business community
• Implement systems and procedures to improve operational efficiency and reduce costs
• Supervise maintenance and contracted services to maintain curb appeal, cleanliness, and safety
• Ensure compliance with legal, regulatory, and company policies
• Maintain occupancy at or above 99% and collections at or above 98% of potential income
• Maximize Net Operating Income through cost control, revenue generation, and strategic budgeting
• Maintain leasing, accounting, and property management systems, including Entrata
• Analyze financial reports, manage budgets, and provide variance and performance updates
• Oversee payroll, invoicing, and hiring documentation
• Develop and execute the annual marketing plan and track leasing goals
• Ensure marketing channels, websites, and printed materials accurately reflect the brand
• Conduct market research and coach the team on the competitive landscape
• Plan and execute resident events
• Collaborate with local schools and student organizations on outreach and partnerships

Requirements

• Bachelor’s degree preferred OR 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience
• Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred)
• Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws
• Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight
• Passionate mentor and team builder
• Entrepreneurial spirit and solutions-first mindset
• Ability to work in a fast-paced, hands-on environment

Core Competencies

Demonstrates expertise in property management, financial oversight, and team leadership within student housing environments. Proficient in compliance with Fair Housing Laws and operational efficiency strategies to maximize occupancy and revenue.

Highest-signal resume keywords

• Property Management
• Financial Management
• Team Leadership
• Fair Housing Compliance
• Marketing Strategy

Hard Skills

• Budget Management
• Leasing
• Operational Oversight
• Market Research
• Staff Recruitment
• Vendor Management
• Customer Service
• Performance Analysis
• Event Planning
• Cost Control

Soft Skills

• Mentoring
• Team Building
• Entrepreneurial Spirit
• Solutions-First Mindset
• Communication

Industry Keywords

• Student Housing
• Multifamily Housing
• LIHTC Programs
• EEO Laws
• Landlord/Tenant Statutes
• Safety Regulations
• Occupancy Rates
• Net Operating Income

Tools & Technologies

• Entrata
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel