Account Manager

Jobtailor; Toledo (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor seeks a Property Manager to lead and mentor a student housing team, ensuring top-tier resident service and strong financial oversight at a Toledo-area property.

You will collaborate with leasing and operations to optimize occupancy, reduce expenses, and maintain accurate ledgers in Entrata, while engaging with universities and local partners to boost leasing performance.

Qualifications

• Bachelor’s degree preferred; or 2–4 years in student housing or similar setting.
• Strong accounting skills and comfort with financial software.
• Proficiency in property management platforms (Entrata preferred) and Microsoft Office.
• Working knowledge of Fair Housing regulations and industry best practices.

Responsibilities

• Support the General Manager in building a high-performing, motivated team.
• Deliver exceptional customer service in a positive office environment.
• Help implement and improve systems, procedures, and standards to enhance efficiency and reduce expenses.
• Maintain effective communication with the General Manager to support smooth property operations.
• Build and maintain relationships with schools, community organizations, and local businesses.
• Participate in on-campus and community outreach events to boost leasing performance.
• Collaborate with the Leasing Manager to leverage marketing opportunities.
• Keep marketing materials, websites, and listings accurate and current.
• Maintain occupancy at or above 99% and collections at or above 98% of potential income.
• Support NOI goals through cost control and budget oversight.
• Oversee collections and keep delinquencies below 2% of total income.
• Maintain accurate resident ledgers and financial transactions in Entrata.
• Process leases, perform regular audits, and manage vendor payments and accounts payable.
• Provide first-class service to residents, prospects, parents, and community partners.
• Network with university officials, student organizations, and local stakeholders.
• Support the leasing team in showing and leasing apartments.
• Monitor market trends and competitors.

Skills

Property Management

Financial Analysis

Leasing Management

Market Trend Analysis

Customer Service

Education

Bachelor's degree or equivalent experience

Tools

Entrata

Microsoft Office Suite

Job description

• Support the General Manager in building a high-performing, motivated, and professional team
• Contribute to a positive, collaborative office environment delivering exceptional customer service
• Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses
• Maintain effective communication with the General Manager to support smooth property operations
• Build and maintain relationships with schools, community organizations, and local businesses
• Participate in on-campus and community outreach events to boost awareness and leasing performance
• Collaborate with the Leasing Manager and team to leverage marketing opportunities
• Keep marketing materials, websites, and listings accurate, professional, and current
• Maintain property occupancy at or above 99% and collections at or above 98% of potential income
• Support NOI goals through cost control, income generation, and budget oversight
• Oversee collections and keep delinquencies below 2% of total income
• Maintain accurate resident ledgers and financial transactions in property management software such as Entrata
• Process leases, perform regular audits, and manage vendor payments and accounts payable
• Provide first-class service to residents, prospects, parents, and community partners
• Network with university officials, student organizations, and local stakeholders
• Support the leasing team in showing and leasing apartments
• Monitor market trends and competitors

Requirements

• Bachelor’s degree preferred; or 2–4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience
• Strong accounting skills and comfort with financial software
• Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite
• Working knowledge of Fair Housing regulations and industry best practices
• Passion for mentoring and team building
• Personal drive to excel, grow within the company, and take ownership of the role
• Entrepreneurial spirit and innovative approach to operations, resident satisfaction, and property performance
• Solutions-first mindset, professionalism, and integrity

Core Competencies

Demonstrates expertise in property management, financial oversight, and operational efficiency, with a strong focus on customer service and team collaboration. Proven ability to maintain high occupancy rates and manage financial transactions effectively.

Highest-signal resume keywords

• Property Management
• Financial Software Proficiency
• Fair Housing Regulations Knowledge
• Team Building and Mentoring
• Operational Efficiency Improvement

Hard Skills

• Accounting Skills
• Budget Oversight
• Leasing Management
• Market Trend Analysis
• Financial Transaction Management

Soft Skills

• Customer Service
• Collaboration
• Professionalism
• Integrity
• Solutions-First Mindset

Industry Keywords

• Student Housing
• Property Management
• Community Outreach
• Occupancy Rate Management
• Cost Control

Tools & Technologies

• Entrata
• Microsoft Office Suite