General Manager

TownePlace Suites Knoxville Cedar Bluff; Knoxville (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Daily Pay access

Life insurance

Job summary

Gibson Hotel Management, Inc. seeks a General Manager to lead TownePlace Suites Knoxville Cedar Bluff, guiding a talented team to deliver exceptional guest experiences and strong financial performance.

You will own daily property operations, drive guest satisfaction, and implement strategic initiatives across front desk, housekeeping, and maintenance. This leadership role emphasizes integrity, accountability, and team development.

Qualifications

• High School Diploma or equivalent required; degree preferred in Business Administration or Hospitality Management.
• 2–4 years hospitality management experience.
• Demonstrated leadership and team-building capabilities.
• Exceptional communication and interpersonal skills.
• Strong organizational discipline and attention to detail.
• Positive, team-first mindset.

Responsibilities

• Oversee daily operations of the property, including front desk, housekeeping, and maintenance.
• Lead marketing initiatives, guest follow-up programs, and account development.
• Cultivate a productive and positive working environment; uphold the highest standards of service.
• Champion guest service with warmth, responsiveness, and genuine hospitality.

Skills

Leadership

Communication

Operations management

Guest experience

Team building

Education

Bachelor's degree in Business Administration or Hospitality Management

2–4 years hospitality management experience

Job description

Lead a Flourishing Property in the Heart of Knoxville’s Thriving Cedar Bluff District

Gibson Hotel Management, Inc. invites an accomplished hospitality leader to take the helm at TownePlace Suites Knoxville Cedar Bluff — a vibrant, extended-stay property nestled in one of Knoxville’s most dynamic commercial corridors. Here, business travelers, relocating families, and long-term guests find a true home away from home, and we’re searching for the visionary leader who will make that experience unforgettable.

Knoxville is a city on the rise — a place where the Great Smoky Mountains meet a flourishing downtown, where University of Tennessee pride runs deep, and where craft breweries, riverfront greenways, and a booming tech and healthcare economy converge. Cedar Bluff itself is a hub of commerce and convenience, placing your hotel — and your career — at the center of it all.

This is more than a management position. It is an invitation to build a legacy. As General Manager, you will take personal ownership of a property poised for continued success, guiding an already capable team toward new heights of performance, profitability, and guest satisfaction.

Why This Opportunity Stands Apart

At Gibson Hotel Management, we believe that true hospitality begins with how we treat our own people. Guided by the values of integrity, experience, and discipline, we have built an award-winning company where leaders are developed, not just employed. We invest in your growth, champion open communication, and celebrate achievement at every level.

Our Mission

“We are dedicated to: Our team members by fostering their professional growth… Our guests by providing genuine hospitality… Our partners by generating exceptional returns.”

Our Vision

“Gibson Hotel Management is a dedicated hospitality company developing and operating successful, highly profitable assets while creating teams of inspirational leaders in our business and communities.”

What You’ll Enjoy

• Competitive compensation commensurate with experience
• Comprehensive health, vision, and dental insurance
• 401(k) with company match
• Critical illness, short-term, and long-term disability coverage
• Life insurance and hospital indemnity benefits
• Daily Pay access
• Generous paid time off
• Free telehealth program
• Potential bonus plan
• Cell phone stipend

What You’ll Bring

You are a hands-on leader who inspires through positivity, accountability, and a relentless commitment to excellence. You take ownership of outcomes, think critically under pressure, and never lose sight of the guest experience — even on the most demanding days.

• High School Diploma or equivalent required; degree in Business Administration, Hospitality Management, or a related field preferred
• Two to four years of hospitality management experience
• Demonstrated leadership and team-building capabilities
• Exceptional communication and interpersonal skills
• Strong organizational discipline and keen attention to detail
• A positive, team-first mindset

What You’ll Oversee

As General Manager, you will guide every facet of the property’s daily operations — from supervising front desk, housekeeping, and maintenance teams, to ensuring marketing initiatives, guest follow-up programs, and commercial account development are executed with precision. You will cultivate a productive, positive working environment while holding your team — and yourself — accountable to the highest standards of service and professionalism.

Above all, you will champion a guest service philosophy rooted in warmth, responsiveness, and genuine hospitality, ensuring every guest who walks through our doors feels seen, valued, and cared for.

If you are ready to plant roots in a growing city, lead a dedicated team, and build a career with a company that invests in its people, we invite you to bring your talents to TownePlace Suites Knoxville Cedar Bluff.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Source: Gibson Hotel Management