Assistant General Manager

Home2 Suites by Hilton Alcoa Knoxville Airport; Alcoa (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, Vision & LifeInsurance

Free Telehealth services

401(k) plan & Daily Pay access

Job summary

Home2 Suites by Hilton Alcoa Knoxville Airport is seeking an Assistant General Manager to lead our hotel team, balancing people, product and profit while partnering with the GM to keep operations smooth and guest experiences exceptional.

You bring prior management and guest service experience, a positive attitude, strong organization and communication skills, and a team-first mindset. College degree is a plus, but energy and experience matter most.

Qualifications

• Prior management and guest service experience required or preferred.
• Strong communication and organizational skills.
• Positive, team-first mindset with ability to lead and inspire a team.

Responsibilities

• Lead and collaborate with department heads to ensure smooth operations.
• Foster open communication and timely response within teams.
• Set goals, develop action plans, and monitor progress to improve profitability and guest satisfaction.
• Maintain high-quality guest experiences from check-in to check-out.

Skills

Leadership

Guest service

Team collaboration

Communication

Organizational skills

Positive attitude

Professional communication

Physical stamina

Education

College degree preferred

Job description

We're Hiring an Assistant General Manager for our thriving hotel!

Be the heartbeat of our hotel team!

Full Time | Salaried | Exempt

Are you a motivated go-getter, passionate about hospitality and ready to take the next big step in your leadership journey? We're on the lookout for a dynamic, driven, Assistant General Manager who thrives in a fast-paced environment and knows how to inspire a team to deliver exceptional guest experiences.

As our Assistant General Manager, you'll work closely with the General Manager to keep the hotel running smoothly, efficiently, and with a smile. Your focus? People. Product. Profit. In that order!

Why You'll Love Working with Us:

• Competitive Pay (based on your experience)
• Health, Dental, Vision & Life Insurance
• Free Telehealth services
• 401(k) plan &Daily Pay access - because payday should be on your terms
• A chance to grow in your hospitality career with a team that supports you

What You'll Be Doing:

• Lead and support department heads across the hotel
• Build strong, positive relationships with your team through open communication and timely response of all items concerning their areas of supervision
• Help set goals, create action plans, and celebrate progress
• Monitor performance on a set schedule and report wins (and challenges) to the GM and their effect on profitability and stability of hotel operations
• Keep our guests happy by ensuring a safe, high-quality experience from check-in to check-out

What You Bring to the Table:

• Previous management and guest service experience
• A positive attitude and attention to detail
• Strong organizational and communication skills
• A team-first mindset - you love collaboration!
• Professional written and verbal communication skills
• Physical ability to stay active during your shift (standing, walking, lifting up to 25 lbs)
• 1-2 years of leadership experience preferred
• 3-5 years in hospitality preferred
• College degree a plus, but not required - we value experience and energy!

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Source: Gibson Hotel Management