General Manager

Cannon Creek; Dunlap (TN); On-site; USD 90,000 - 150,000; Full time

Job summary

Cannon Creek, a forthcoming luxury landscape hotel in Dunlap, Tennessee, seeks an experienced General Manager to oversee daily operations across accommodations, F&B, guest services, and maintenance. The GM will lead staff, manage budgets, coordinate reservations, and ensure exceptional guest experiences while aligning with brand standards.

The role requires 5+ years in hospitality leadership, strong financial acumen, and a proven track record in luxury settings.

Qualifications

• 5+ years of progressive hospitality management experience, including senior leadership roles
• Luxury hospitality experience in boutique hotels or upscale resorts
• Proven ability to lead daily property operations and inspire guest satisfaction
• Strong budgeting, labor management, expense control, and revenue optimization skills
• Experience recruiting, training, and leading hospitality teams
• Excellent interpersonal, communication, and problem-solving skills
• Strong organizational skills and attention to detail
• Ability to manage multiple departments and competing priorities
• Proficiency with hotel property management systems and hospitality tech
• Willingness to work weekends, holidays, and peak occupancy periods
• On-site work in Dunlap, Tennessee

Responsibilities

• Oversee daily operations across accommodations, F&B, guest services, and maintenance
• Lead and develop staff; manage budgets and financial performance
• Coordinate reservations and occupancy; supervise restaurant and culinary offerings
• Maintain safety, cleanliness, and service standards
• Implement operational procedures; manage vendor relationships
• Resolve guest concerns and collaborate with ownership on strategic initiatives and brand standards

Skills

Hospitality leadership

Financial acumen

Staff development

Operations management

Guest experience

Vendor management

Strategic planning

Education

Hospitality management degree or equivalent

Job description

Nestled within 650 acres of pristine Tennessee wilderness, Cannon Creek is an intimate luxury landscape hotel designed to bring together refined hospitality, unforgettable experiences, and the natural beauty of the Sequatchie Valley.

Our property features just 15 thoughtfully designed accommodations, including luxury cabins, immersive domes, and elevated safari tents. Each accommodation offers premium amenities, including private hot tubs, spa-inspired bathrooms, and carefully curated interiors.

Beyond the accommodations, guests will enjoy an on-site restaurant, private dining experiences, in-room spa services, miles of scenic hiking trails, breathtaking bluff views, private waterfalls, and curated outdoor adventures.

Cannon Creek is more than a place to stay. It's a destination where adventure meets luxury, and where every detail is designed to create an exceptional guest experience.

As we prepare to welcome our first guests, we're seeking an experienced, passionate, and hands-on General Manager to help bring our vision to life.

Role Description

The General Manager at Cannon Creek is responsible for overseeing all daily operations across accommodations, food and beverage, guest services, and property maintenance. This full-time, on-site role in Dunlap, TN (about 45 minutes outside of Chattanooga) includes leading and developing staff, managing budgets and financial performance, and ensuring consistent delivery of high-quality guest experiences. The General Manager will coordinate reservations and occupancy, supervise the restaurant and culinary offerings, and maintain standards for safety, cleanliness, and service. The role also involved implementing operational procedures, managing vendor relationships, resolving guest concerns, and collaborating with ownership on strategic initiatives, brand standards, and long-term growth.

Qualifications

Required:

• 5+ years of progressive hospitality management experience, including at least 2 years in a senior leadership or property management role.
• Demonstrated experience in luxury hospitality, boutique hotels, upscale resorts, or similarly elevated guest-service environments.
• Proven ability to lead daily property operations while maintaining exceptional guest satisfaction.
• Strong financial acumen, including budgeting, labor management, expense control, and revenue optimization.
• Experience recruiting, training, and leading hospitality teams.
• Excellent interpersonal, communication, and problem-solving skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple operational departments and competing priorities.
• Proficiency with hotel property management systems and hospitality technology.
• Willingness to work a flexible schedule, including weekends, holidays, and peak occupancy periods.
• Ability to work on-site in Dunlap, Tennessee.

Preferred:

• Experience as a General Manager, Assistant General Manager, Director of Operations, or Rooms Division Manager at a luxury boutique hotel or resort.
• Previous experience opening a new hotel, resort, or hospitality property.
• Experience managing a property with an on-site restaurant or significant food and beverage operations.
• Background in independent, owner-operated, or highly personalized hospitality environments.
• Experience with luxury experiential travel, destination resorts, wellness retreats, or nature-based accommodations.
• Familiarity with revenue management, direct booking strategies, and hospitality marketing.
• Experience developing unique guest experiences, packages, and ancillary revenue opportunities.
• Hospitality management degree or equivalent professional experience.

Why Join Cannon Creek?

This is a unique opportunity to help launch and lead an intimate luxury hospitality destination from its earliest days. Unlike traditional hotel management roles, this position offers the opportunity to work directly with ownership, influence major operational decisions, build a team and culture from the ground up, and play a meaningful role in shaping a distinctive hospitality brand. We're looking for someone who wants more than simply managing a hotel. We're looking for someone who wants to help create something extraordinary.