General Manager

St. Croix Marina Condominiums; Hudson (WI); Vor Ort; USD 95.000 - 140.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k benefits

Zusammenfassung

St. Croix Marina Condominiums in Hudson, WI, seeks an experienced General Manager to lead day-to-day operations of a 300-slip condominium-based marina.

Reporting to the Board of Directors, the GM will manage Marina Operations, Ship Store, Service, and Gas Dock, and ensure efficient, member-focused service. The role includes budgeting, staff supervision, health and safety, payroll, and regulatory compliance, with monthly and annual reporting.

Qualifikationen

• Proven experience in marina leadership and hands-on management.
• Experience overseeing multiple departments and budgets.
• Strong HR and personnel management skills.
• Knowledge of health, safety, and regulatory compliance.
• Ability to work with condominium owners and board.

Aufgaben

• Lead day-to-day marina operations across four divisions.
• Develop annual operating budgets and report variances.
• Hire, train, and supervise staff; manage compensation.
• Liaise with the Board and keep members informed.
• Coordinate capital expenditures and vendor bids.
• Ensure health, safety, and compliance standards.
• Represent the marina at events and associations.

Kenntnisse

Marina management

Budgeting

Staff supervision

HR management

Customer service

Financial reporting

Operations coordination

Vendor/Bid management

Ausbildung

Accredited marine education (CMM, CMO or NMMA)

Jobbeschreibung

Reports to: President and Board of Directors

Target start: Within the next three months

Compensation

• Salary: based on qualifications and experience
• Comprehensive health and 401k benefits package

About the role

A condominium-based marina with 300 slips is seeking an experienced General Manager to lead day-to-day operations. Under the direction of the Board of Directors, the General Manager is responsible for the general operations of the marina in the best interest of the Board and marina members.

The business is divided into Marina Operations, Ship Store, Service, and Gas Dock. The role includes direct responsibility for staff, members, budgets, and Board reporting.

Marina operations and facilities

• Operate and maintain the marina and all department facilities
• Oversee the service, boat yard, gas dock, ship store, and office
• Manage day-to-day operations, including ordering supplies and coordinating work across the four divisions
• Maintain office procedures for launches, haul-outs, and rentals
• Develop or maintain documentation related to health, safety, and employee welfare
• Communicate with federal, state, county, and city agencies
• Obtain bids on Board-approved projects and see them through to satisfactory completion
• Represent SCMC professionally at marina-related activities, associations, governing agencies, and boat shows
• Identify alternative revenue sources where appropriate
• Prepare the annual operating budget in the fourth quarter for Board presentation
• Monitor the operating budget, report variances, and recommend corrective action
• Review invoices, expenses, and outside accountant work on a weekly, monthly, and annual basis
• Submit monthly year-to-date financial reports and speak knowledgeably with the Board about the marina’s financial position
• Assist the Board or Finance Committee with short- and long-term capital expenditures
• Monitor and approve bi-weekly payroll

Personnel

• With department heads, hire, train, supervise, evaluate, and compensate marina employees
• Present employee compensation recommendations to the Board
• Administer the employee benefits program and report modifications or variances
• Complete annual employee evaluations within 30 days of the new year
• Resolve employee grievances and conflicts and lead all HR issues
• Provide new employees with the employee handbook
• Maintain high safety standards and a good working relationship with staff

Member relations

• Maintain open communication with the Board and all marina members, including weekly updates and a newsletter
• Provide a high level of service to members and guests and work to exceed expectations
• Resolve member issues, rules violations, and disputes
• Represent the Board with members and staff as directed

Qualifications

• Proven experience in the marina industry, including hands-on management of a marine service department
• Hospitality and people skills suited to managing relationships with about 300 condominium owners
• Working knowledge of accounting and financial reporting
• A minimum of 10 years of successful business experience, with prior general management experience preferred
• A minimum of 5 years of personnel management experience, including hiring, supervision, and evaluation
• Strong organizational, planning, written, and verbal skills
• Ability to work with a variety of people and build strong relationships
• Accredited marine education (for example, CMM, CMO or NMMA) is helpful but not required