General Manager

Genki Sushi USA, Inc.; Honolulu (HI); On-site; USD 75,000 - 95,000; Full time

Job summary

Genki Diner in Honolulu, HI is seeking a General Manager to lead our restaurant. This hands-on hospitality leadership role focuses on building a strong team, delivering outstanding guest experiences, and achieving profitable operations.

You will recruit, train, and develop staff, set standards for service, manage schedules, and drive sales while controlling costs. The position requires ownership, accountability, and a commitment to a high‑quality dining experience.

Qualifications

• Experienced restaurant manager or hospitality leader.
• Natural leader who leads by example.
• Business-minded and comfortable managing sales, labor, and food costs.
• Excellent communicator and problem solver.
• Passionate about developing people.
• Organized, detail-oriented, and accountable.
• Fluent in English; Japanese bilingual ability is preferred.
• Experienced with ramen operations — a plus, but not required.

Responsibilities

• Recruit, interview, hire, train, and develop team members.
• Build a diverse, collaborative, and high-performing team.
• Create schedules, assign roles, and manage daily staffing needs.
• Coach employees and conduct 90-day and annual performance reviews.
• Address performance and disciplinary matters in partnership with HR.
• Develop team members and future leaders.
• Set the standard for exceptional hospitality.
• Engage directly with guests and actively seek feedback.
• Ensure service standards are consistently followed.
• Respond professionally to guest concerns and implement solutions.
• Drive excellent Quality, Service & Cleanliness (QSC) standards.
• Set and achieve sales and profitability goals.
• Manage labor and cost of goods within budget.
• Oversee FOH and BOH operations.
• Monitor opening, closing, workstation, and sanitation procedures.
• Manage supplies, utilities, uniforms, and other operating expenses.
• Identify opportunities to improve efficiency and performance.
• Maintain a clean, safe, and welcoming environment.
• Ensure compliance with food safety, sanitation, OSHA, and applicable regulations.
• Ensure company policies and procedures are understood and followed.
• Lead the team through operational and organizational changes.

Job description

GENERAL MANAGER — GENKI DINER

Honolulu, HI | Full-Time | $75,000–$95,000/year

Lead a Great Team. Create Great Experiences. Grow With Us.

Genki Diner is looking for an exceptional General Manager to lead our restaurant in Honolulu.

We’re looking for a hands‑on hospitality leader who knows how to build a strong team, deliver outstanding guest experiences, and run a successful restaurant.

If you’re someone who leads from the front, develops people, solves problems, and takes ownership of results, this could be the opportunity you’ve been looking for.

Why Join Genki Diner?

This is more than a day‑to‑day management position. You’ll have the opportunity to:

• Lead and develop a talented restaurant team
• Drive sales, profitability, and operational performance
• Create memorable experiences for every guest
• Build a positive, collaborative workplace culture
• Develop future leaders and succession plans
• Help improve restaurant operations and processes
• Take on increasing responsibility and grow your career

What You’ll OwnPeople & Leadership

• Recruit, interview, hire, train, and develop team members.
• Build a diverse, collaborative, and high-performing team.
• Create schedules, assign roles, and manage daily staffing needs.
• Coach employees and conduct 90-day and annual performance reviews.
• Address performance and disciplinary matters in partnership with HR.
• Develop team members and future leaders.

Guest Experience

• Set the standard for exceptional hospitality.
• Engage directly with guests and actively seek feedback.
• Ensure service standards are consistently followed.
• Respond professionally to guest concerns and implement solutions.
• Drive excellent Quality, Service & Cleanliness (QSC) standards.

Restaurant Performance

• Set and achieve sales and profitability goals.
• Manage labor and cost of goods within budget.
• Oversee FOH and BOH operations.
• Monitor opening, closing, workstation, and sanitation procedures.
• Manage supplies, utilities, uniforms, and other operating expenses.
• Identify opportunities to improve efficiency and performance.

Safety & Compliance

• Maintain a clean, safe, and welcoming environment.
• Ensure compliance with food safety, sanitation, OSHA, and applicable regulations.
• Ensure company policies and procedures are understood and followed.
• Lead the team through operational and organizational changes.

What We’re Looking For

You may be a great fit if you are:

• An experienced restaurant manager or hospitality leader.
• A natural leader who leads by example.
• Business‑minded and comfortable managing sales, labor, and food costs.
• An excellent communicator and problem solver.
• Passionate about developing people.
• Organized, detail-oriented, and accountable.
• Comfortable working in a fast‑paced restaurant environment.
• Experienced with POS and restaurant management systems.
• Knowledgeable about food safety and sanitation requirements.
• Fluent in English; Japanese bilingual ability is preferred.
• Experienced with ramen operations — a plus, but not required.

Schedule & Requirements

• Full‑time position
• Minimum 45 hours per week
• Flexible availability for AM/PM shifts
• Weekend and holiday availability required
• Primarily indoor restaurant work
• Occasional exposure to hot/cold environments during kitchen cleaning and sanitation
• Must be willing to transfer to other Genki Diner locations as business needs require

Compensation

$75,000–$95,000 per year

Compensation will be based on experience and qualifications.

Ready to Lead?

If you’re ready to take ownership, build an incredible team, and create a restaurant experience that guests want to come back to, we want to meet you.