General Manager

Workstream; Gulfport (MS); On-site; USD 45,000 - 60,000; Full time

Job summary

Workstream is seeking a General Manager for their SONIC Drive-In in Gulfport, MS. In this role, you will oversee restaurant operations, manage the team, and ensure that customers receive fast, friendly service in a clean environment.

The ideal candidate should have a high school diploma, at least two years of restaurant management experience, and effective communication skills. You will be responsible for staffing, inventory management, and ensuring compliance with health and sanitation regulations.

Qualifications

• Minimum of 2 years of restaurant management experience, preferably in QSR.
• Ability to work a minimum 5-day workweek with closing shifts.
• Knowledge of federal and state labor laws and local health regulations.

Responsibilities

• Lead the team to ensure excellent customer experience.
• Manage, train, and monitor Crew/Team members.
• Prepare work schedules and monitor staffing levels.

Skills

Leadership and supervisory practices

Effective verbal and written communication

Problem-solving and decision-making

Knowledge of recruiting and selection practices

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Job description

Job Overview

As a SONIC Drive‑In restaurant General Manager, you lead the team, ensuring food is delivered in a clean, safe, and efficient manner and customers have an excellent experience.

Key Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops
• Directs and assigns drive‑in restaurant employees to meet operational standards
• Adheres to and monitors employee compliance with the drive‑in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and adjusts restaurant staffing levels
• Monitors and maintains restaurant inventory levels; places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive‑in restaurant employment‑related records and payroll records
• Reinforces a customer service mentality and ensures all employees focus on serving the customer at all times
• Immediately and respectfully resolves guest requests; reports guest complaints to immediate supervisor and assists in resolution
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports; develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Requirements

• High school diploma or equivalent required; advanced studies in business, restaurant management or related fields preferred
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
• Required to work a minimum 5‑day workweek with 4 closing shifts (or 4‑day workweek guaranteed) including irregular hours, nights, weekends and holidays
• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi‑task and successfully solve problems
• Problem‑solving, decision‑making and conflict‑resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

SONIC and its independent franchise owners are Equal Opportunity Employers.

532 Courthouse Rd, Gulfport, MS 39507, USA