Assistant Manager

Workstream; Willow Park (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Workstream is seeking an Assistant Manager for SONIC Drive‑In in Willow Park, Texas. This role assists in managing operations, training staff, and ensuring customer satisfaction through quality food service in a clean and efficient environment.

The ideal candidate has at least six months of restaurant management experience, strong leadership skills, and a customer service mindset. The position requires working irregular hours, including nights and weekends.

Qualifications

• Minimum of six months of restaurant management experience or one year of entry-level retail management experience.
• Ability to work irregular hours, nights, weekends, and holidays.
• General knowledge and understanding of the restaurant industry.

Responsibilities

• Manage, train, monitor, and coach team members.
• Direct and assign employees to meet operational standards.
• Adhere to employee compliance with the handbook and standards.
• Perform restaurant opening and/or closing duties.
• Monitor staffing levels, inventory levels, and food cost control.

Skills

Effective communication skills

Basic math skills

Problem-solving

Leadership skills

Customer service orientation

Job description

Overview

Assistant Manager at a SONIC Drive‑In restaurant assists the General Manager in managing drive‑in operations and supports training and development of staff to deliver quality food in a clean, safe and efficient manner. The role ensures that every guest has an enjoyable dining experience.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive‑in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive‑in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests, reports complaints to supervisor and assists in resolving such complaints

Requirements

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations
• Minimum of six months of restaurant management experience (QSR) or one year of entry‑level retail management experience, with demonstrated ability to run shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given instructions; ability to multi‑task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional Qualifications

• Friendly and smiling faces that enjoy providing courteous food service to guests
• Professional individuals who value people and demonstrate respect for others
• A team player willing to meet and exceed drive‑in goals and objectives
• Strong leadership skills with the ability to motivate and lead team members
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams

Equal Opportunity Employer

SONIC and its independent franchise owners are Equal Opportunity Employers.