General Manager

Associa; Fairfax (CA); Presencial; USD 85.000 - 95.000; Jornada completa

Descripción de la vacante

CMC Associa is seeking an experienced General Manager to oversee a condominium community in Fairfax, VA. The onsite role manages office, administrative, and maintenance projects, including capital improvements, and serves as the liaison among homeowners, the Board, committees, management staff, and vendors.

Responsibilities include enforcing board policy, inspecting the community, issuing violations, budgeting, monitoring financial reports, coordinating RFPs and capital projects, scheduling work

Formación

• 2+ years of community association experience.
• Willingness to obtain CMCA, AMS, or PCAM (company paid).
• Customer service oriented and team player.
• Proactive with strong communication and problem-solving skills.
• Ability to interpret financials and budgets.

Responsabilidades

• Implement Board policy and directives within the management agreement.
• Walk and inspect the community and ensure maintenance and compliance with Codes and Rules.
• Issue violation notices to homeowners and follow up for corrections.
• Meet and greet homeowners, board members, and vendors.
• Research inquiries in person, by phone, and email.
• Data entry and updating information in the database; record and track documents.
• Create and manage budgets; review Balance Sheet and Income Statement.
• Submit RFPs, manage bidding and vendor selection, develop vendor relationships.
• Prioritize maintenance requests and coordinate vendors for on-site work.
• Prepare board packages and coordinate monthly/annual meetings.
• Create and send weekly communications to homeowners about maintenance and events.
• Assist homeowners with architectural review forms and follow-up decisions.

Conocimientos

Community association experience

Customer service oriented

Ownership & initiative

Excellent communication

Conflict resolution

Educación

CMCA/AMS/PCAM certification

Descripción del empleo

CMC Associa is hiring an experienced General Manager to oversee a condominium community in Fairfax, VA.

The General Manager is an onsite role overseeing all office, administrative, and maintenance projects to include capital improvements. The General Manager is the liaison among the homeowners, members of the Board of Directors, Committee Members, the association management staff, and maintenance vendors and contractors.
Daily responsibilities:

• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Walk and inspect community. Ensure the community is well maintained and the Code, Compliance, Rules & Regulations are followed.
• Issues violation notices to homeowners and follow-up to ensure the correction was made.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquires in-person, by phone, and email.
• Data enter and update information in the database; record and track documents and information.
• Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves.
• Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Prepare board packages. Coordinate and schedule monthly and annual board meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Other projects as assigned.

Annual salary: $85-$95K.

Qualifications

• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Willingness to obtain and maintain CMCA, AMS, or PCAM, company paid.
• Customer service driven and team oriented.
• Takes ownership and initiative. Proactive communication skills and forthcoming with ideas and solutions to improve processes, create efficiencies, and reduce expenses.
• Ability to interpret financials and create budgets, to include Balance Sheet, Income Statement, Operating Expenses, Reserve Study, Delinquency Reports, Variance Analysis, etc.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Excellent communication skills (written and spoken) with effective conflict resolution techniques.

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