Hospitality Manager

Restaurant Zone Recruiting; Highlands (NC); On-site; USD 85,500 - 104,500; Full time

Benefits offered by this job

Competitive Pay

Comprehensive health coverage

401(k) with matching

Zero-interest housing loans

Employee discounts

Collaborative work environment

Job summary

A leading hospitality group is seeking an experienced Hotel General Manager to lead a unique mountain lodge in North Carolina. The role involves overseeing all property operations, mentoring staff, and ensuring exceptional guest experiences. Ideal candidates have over 6 years of hotel management experience and a commitment to hands-on leadership. Competitive salary of $95,000 plus benefits offered.

Qualifications

• 6+ years of hotel management experience, preferably in a boutique or lifestyle property.
• Proven ability to lead and inspire teams while delivering strong financial results.
• Passion for hospitality with a hands-on, 'never just an office GM' approach.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Lead operations for the entire property, ensuring guest interactions exceed expectations.
• Build and mentor a high-performing team that thrives on collaboration.
• Oversee P&L and manage budgets to maximize revenue and guest satisfaction.
• Engage with guests, making a positive presence throughout the property.
• Partner with local businesses to create memorable guest experiences.

Skills

Hotel management experience

Team leadership

Strong communication skills

Decision-making skills

Problem-solving skills

Job description

Overview

We are seeking an experienced Hotel General Manager to lead a boutique, design-forward mountain lodge offering a truly unique hospitality experience. This is an opportunity to bring your operational expertise, people-first leadership style, and passion for creating exceptional guest experiences to one of the most celebrated destination properties in the country.

Your Impact

• Be the Heart of the Lodge: Lead operations for the entire property, including rooms, restaurant, bar, and events, ensuring every guest interaction exceeds expectations.
• Inspire & Develop Your Team: Build and mentor a high-performing team that thrives on collaboration, respect, and growth.
• Drive Operational Excellence: Oversee P&L, manage budgets, and implement strategies to maximize revenue and guest satisfaction.
• Lead from the Front: Be hands-on — welcoming guests, supporting housekeeping, engaging with the restaurant team, and creating a visible, positive presence throughout the property.
• Build Community: Partner with local businesses, farmers, and artisans to source quality products and create authentic, memorable guest experiences.

What We’re Looking For

• 6+ years of hotel management experience, preferably in a boutique or lifestyle property.
• Proven ability to lead and inspire teams while delivering strong financial results.
• Passion for hospitality with a hands-on, “never just an office GM” approach.
• Strong communication, problem-solving, and decision-making skills.
• Willingness to work a flexible schedule, including weekends, holidays, and peak periods (55–60 hours/week).

What We Offer

• Competitive Pay: $95,000 base salary + quarterly performance bonuses.
• Health & Wellness: Comprehensive medical, dental, vision, telehealth, life insurance, and disability coverage.
• Retirement Planning: 401(k) with 50% match on your first 6% investment, Roth options available.
• Career & Financial Support: Zero-interest housing and hospitality school loan programs.
• PTO & Work-Life Balance: PTO eligibility after 90 days + 4 weeks maternity/paternity leave.
• Perks: Employee discounts across a collection of boutique hotels and award-winning restaurants.
• Culture: A collaborative, positive work environment where your ideas and leadership make a real impact.

If you are a hands-on leader who thrives in a guest-focused environment and is eager to create unforgettable moments for both guests and team members, we’d love to connect. Apply today to take the next step in your hospitality leadership journey.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management, Customer Service, and Quality Assurance

Industries

• Hospitality, Restaurants, and Food and Beverage Services