General Manager

RRI West; Deerfield (MA); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Competitive Pay

Pet Insurance

Employer-Paid Life Insurance

Paid Time Off after 60 days.

401(k) with Employer Match

Career Growth Opportunities

Job summary

RRI West Management, LLC is seeking a Hotel General Manager to lead Red Roof Plus+ South Deerfield. You will oversee all hotel operations, drive revenue, control costs, and develop a high-performing team to deliver exceptional guest experiences.

The role requires strategic leadership, budgeting, revenue management, and a passion for hospitality. Bachelor's degree or equivalent management experience is preferred, CHA certification a plus.

Qualifications

• Bachelor's degree or equivalent management experience in hotel/retail/restaurant.
• Previous profit-and-loss management and budgeting experience preferred.
• Experience with sales, revenue management, and rate/yield strategies preferred.
• Strong leadership, communication, and team-building skills.
• Self-motivated with the ability to work independently and make sound business decisions.
• Entrepreneurial mindset with a passion for hospitality and operational excellence.
• CHA certification is a plus.

Responsibilities

• Lead all hotel departments, including Front Desk, Housekeeping, Maintenance, and Sales.
• Execute company initiatives while improving operations and guest satisfaction.
• Ensure compliance with regulations and internal standards.
• Manage labor, forecasting, budgets, and P&L performance to achieve goals.
• Develop and execute sales strategies and revenue management initiatives.
• Recruit, hire, train, coach, and develop team members.
• Foster a positive work environment through coaching and engagement.
• Oversee inventory management and purchasing within budget.
• Prepare annual budgets and financial reports.

Skills

Hospitality leadership

Team-building

Communication

Self-motivation

Entrepreneurial mindset

Education

Bachelor's degree or equivalent management experience

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Location: Red Roof Plus+ South Deerfield, MA

Starting Salary: Up to $80,000

Are you a hospitality leader who thrives on building high-performing teams and driving hotel success? Do you enjoy creating exceptional guest experiences while developing employees and delivering strong business results? If so, we would love to hear from you!

RRI West Management, LLC is seeking a motivated Hotel General Manager to lead our Red Roof Plus+ South Deerfield.

About RRI West Management

RRI West Management, LLC manages more than 23 Red Roof Inn and Red Roof PLUS+ hotels across the United States. As Red Roof's largest franchisee, we have built our reputation on exceptional hospitality, operational excellence, and investing in great people.

Our philosophy is simple:

• We hire the best people.
• We focus on delivering outstanding business results.
• We never stop exceeding our guests' expectations.
• When we do these things consistently, our employees grow, our guests return, and everyone has a great story to tell.
• Join our team and become part of a company that values leadership, teamwork, and career growth.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Competitive Pay
• Pet Insurance
• Employer-Paid Life Insurance
• Paid Time Off after 60 days.
• 401(k) with Employer Match
• Career Growth Opportunities

Position Summary

The General Manager serves as the entrepreneurial leader of the hotel and is responsible for the overall success of the property. This role oversees all hotel operations while driving revenue, controlling expenses, maximizing profitability, delivering exceptional guest service, and developing a successful team.

Essential Responsibilities

• Lead all hotel departments, including Front Desk, Housekeeping, Maintenance, Laundry, and Sales.
• Execute all company and brand initiatives, policies, and procedures while continually improving operations and guest satisfaction.
• Ensure compliance with company standards, internal audits, and all federal, state, and local regulations.
• Manage labor, forecasting, budgets, and profit-and-loss performance to achieve financial goals.
• Develop and execute sales strategies, pricing, and revenue management initiatives to maximize profitability.
• Recruit, hire, train, coach, and develop team members.
• Foster a positive work environment through coaching, recognition, and employee engagement.
• Oversee inventory management and purchasing while maintaining budget expectations.
• Manage daily, weekly, and monthly administrative functions, including scheduling, labor reporting, night audit verification, and guest review responses.
• Assist in preparing annual budgets and financial reports.
• Maintain a safe environment for guests, employees, and company assets.
• Perform other duties as assigned.
• Qualifications
• Bachelor's degree or equivalent management experience, preferably in hotel, restaurant, or retail management.
• Previous profit-and-loss management and budgeting experience strongly preferred.
• Experience with sales, revenue management, and rate/yield strategies preferred.
• Strong leadership, communication, and team-building skills.
• Self-motivated with the ability to work independently and make sound business decisions.
• Entrepreneurial mindset with a passion for hospitality and operational excellence.
• Certified Hotel Administrator (CHA) certification is a plus.
• Relocation may be required; relocation assistance is available.

Ready to Lead?

If you are passionate about hospitality, enjoy developing teams, and are driven to deliver exceptional guest experiences while achieving strong business results, we would love to meet you.

Location Red Roof PLUS+ Deerfield-Amherst

Full-Time/Part-Time Full-Time

This position is currently accepting applications.