General Manager

Carl; Dana Point (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Carl's Jr. is seeking a General Manager in California to lead day-to-day restaurant operations, drive sales, and ensure quality and consistency across all guest touchpoints.

You will recruit and develop Crew Persons, coach teams to deliver fast, friendly service, and uphold Carl's Jr. standards while controlling costs and inventory.

The role requires a hands-on leader who blends strategic planning with hands-on execution to grow profitability and guest satisfaction.

Qualifications

• Leadership and P&L accountability in a restaurant environment.
• Proven ability to recruit, train and develop crew members.
• Strong focus on guest experience and quality assurance.
• Experience managing costs, inventory, and vendor relations.

Responsibilities

• Oversee daily restaurant operations to meet sales and profit targets.
• Recruit, hire, train, and develop staff to deliver Carl's Jr. standards.
• Ensure exceptional guest service and brand culture across the team.
• Monitor costs, schedule work, and maintain cash controls.

Skills

People leadership

Operations management

Guest experience

Cost control

Hiring & training

Job description

The General Manager provides strategic and tactical leadership for their restaurant. This leader must maintain operations and drive results in his/her restaurant through people development, positive Guest experience, cost control, and sales/profit growth. The General Manager must recruit, hire, train, and develop Crew Persons that share the Carl's Jr. mission. The General Manager must convey theCarl's Jr. culture to his/her team and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the success of the brand.

General Managers are responsible and accountable for all restaurant activities including: customer service, profitability and quality assurance.