General Manager

Brobston Group; Clarksburg (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Brobston Group in Clarksburg, MD seeks a General Manager to translate brand vision into store operations, driving sales and profitability while delivering an exceptional customer experience.

You will lead a high-performing team, recruit and develop staff, manage inventory and store standards, and champion selling technologies to optimize performance. This role requires flexible scheduling, strong communication, and the ability to build relationships with partners and the wider community.

Qualifications

• Strong communication, business acumen and planning skills.
• Ability to prioritize tasks and manage time effectively.
• Proven ability to build positive working relationships and develop teams.

Responsibilities

• Lead sales, profit, and margin performance and execute company initiatives.
• Build an engaging customer experience and lead client development and community outreach.
• Recruit, coach, train, and develop a high-performing store team.
• Manage inventory, productivity, shrink, store standards, and operational processes.
• Champion selling technologies, uphold company policies, and share business insights with partners.

Skills

Communication

Business acumen

Planning

Prioritization

Time-management

Job description

Summary

The General Manager leads store performance, develops talent, and executes strategic initiatives to deliver an exceptional customer experience. This role translates the brand vision into store operations while achieving sales and financial goals.

Responsibilities

• Lead sales, profit, and margin performance and execute company initiatives.
• Build an engaging customer experience and lead client development and community outreach.
• Recruit, coach, train, and develop a high-performing store team.
• Manage inventory, productivity, shrink, store standards, and operational processes.
• Champion selling technologies, uphold company policies, and share business insights with partners.

Requirements

• Retail management or related experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time-management skills.
• Proven ability to build positive working relationships and develop teams.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
• Ability to perform store-floor duties, including standing and walking for extended periods and lifting or climbing as required.