General Manager

Brobston Group; Gonzales (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Brobston Group in Gonzales, LA is seeking a General Manager to lead store performance, develop talent, and deliver an exceptional customer experience while upholding brand standards.

You will drive profitable growth through strategic planning, customer engagement, and effective store operations, building a high-performing team and fostering an inclusive environment.

Qualifications

• Retail management or similar experience in a high-volume environment.
• Strong communication, planning, prioritization, and time-management skills.
• Proven ability to build positive relationships and drive results.
• Flexible schedule including days, evenings, weekends, and occasional travel.
• Ability to stand, walk, and lift or climb as needed.

Responsibilities

• Lead sales and profit performance to meet sales and margin goals.
• Execute company initiatives and shape client development and community outreach strategies.
• Recruit, coach, train, and retain a high-performing team.
• Manage productivity, inventory, shrink, and store processes.
• Champion technology and selling approaches that support business results.
• Maintain store standards and uphold company policies.
• Provide feedback on business trends and foster an inclusive environment.

Skills

Leadership

Communication

Business acumen

Planning

Time management

Team building

Customer engagement

Job description

Summary

The General Manager leads store performance, develops talent, and delivers an exceptional customer experience while upholding brand standards. This role drives profitable growth through strategic planning, customer engagement, and effective store operations.

Responsibilities

• Lead sales and profit performance, meeting sales and margin goals.
• Execute company initiatives and shape client development and community outreach strategies.
• Recruit, coach, train, and retain a high-performing team.
• Manage productivity, inventory, shrink, and store processes.
• Champion technology and selling approaches that support business results.
• Maintain store standards, uphold company policies, and provide feedback on business trends.
• Foster an inclusive environment aligned with company values.

Requirements

• Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time-management skills.
• Proven ability to build positive working relationships and achieve results.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
• Ability to stand, walk, and move for extended periods, operate a register, and lift or climb as needed.