General Manager

Brobston Group; Aurora (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Brobston Group seeks a General Manager to lead store operations, develop talent, and drive profitable results while delivering an exceptional customer experience. You translate brand vision into store execution and uphold brand standards.

You will recruit, coach, and retain a high performing team, manage inventory and policies, and partner with cross-functional teams to identify opportunities and trends.

Qualifications

• Retail management experience in a high-volume or specialty setting.
• Strong communication and business acumen.
• Ability to manage multiple priorities and time.
• Willingness to work evenings and weekends and travel as required.
• College degree or equivalent preferred.

Responsibilities

• Drive sales, profit, and margin performance through strategic planning and execution.
• Set the customer experience vision, lead client development and community outreach, and develop the store team.
• Recruit, coach, train, and retain high-performing employees.
• Manage inventory, productivity, shrink, technology adoption, store standards, and company policies.
• Provide feedback to cross-functional partners on business trends and high-potential opportunities.

Skills

Retail management

Leadership

Communication

Planning

Time-management

Education

College degree or equivalent

Job description

Summary

The General Manager leads store operations, develops talent, and drives profitable business results while delivering an exceptional customer experience. This role translates brand vision into store execution and upholds brand standards.

Responsibilities

• Drive sales, profit, and margin performance through strategic planning and execution.
• Set the customer experience vision, lead client development and community outreach, and develop the store team.
• Recruit, coach, train, and retain high-performing employees.
• Manage inventory, productivity, shrink, technology adoption, store standards, and company policies.
• Provide feedback to cross-functional partners on business trends and high-potential opportunities.

Requirements

• Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time-management skills.
• Demonstrated success building positive relationships with customers, management, and coworkers.
• Ability to meet physical demands, work a flexible schedule including evenings and weekends, and travel as required.
• College degree or equivalent preferred.