Operations Manager

Kight Home Center; Charlotte, Northern (NC, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)

Paid holidays

Job summary

Carter Lumber in Charlotte, NC, is seeking an Operations Manager to lead a pro-oriented lumberyard and meet sales goals while controlling costs. You will manage store inventory and staff, and ensure effective communication with field and internal departments to drive performance.

The role emphasizes store operations, staff leadership, and sales management with opportunities for career growth and comprehensive benefits.

Qualifications

• Previous sales, operational and management experience in a pro building materials store
• Experience dealing with contractors
• Experience analyzing inventory activity
• Demonstrated leadership qualities
• Analytical and problem solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communications skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities

• Store Operations: Manages overall operations of a pro-oriented store, implements company policies and procedures, oversees yard activities and store office staff, inventory, and weekly management meetings
• Staff Management: Directs and manages all areas of store staff, including hiring, training, scheduling, counseling and corrective actions
• Sales Management: Manages inside sales and monitors sales and profit goals to stay on target
• Knowledge & Training: Identifies growth opportunities, completes safety training, and promotes ongoing product knowledge and career development

Job description

A Carter Lumber Operations Manager is responsible for the operation of a professional lumberyard. Success depends on your ability to meet performance objectives and sales goals while controlling costs and expenses. Responsibilities include proper management of the store’s inventory and employees. Effective communication with the field and internal departments are mandatory for the success of this position.

Requirements

• Previous sales, operational and management experience of a pro building materials store
• Previous experience dealing with contractors
• Experience analyzing inventory activity
• Demonstrated leadership qualities
• Exceptional analytical and problem solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communications skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Store Operations:

• Manages and implements the overall operations of a pro-oriented store.Responsible for the proper execution of all aspects of the policies and procedures of the company. Manages the overall yard activities and store office employees of a location, store inventory, conducts a weekly operational meeting with the management of the market, meets with the General Manager regularly to discuss sales and operational issues.

Staff Management:

• Responsible for directing and managing all areas of store staff such as; hiring, communication, motivation, training, discipline, separation and other areas as needed. Responsible for all operational staff work schedules.Counsels employees on problematic situations and carries out corrective action when necessary.

Sales Management:

• Manages inside sales force and ensures goals are met. Works closely with the General Manager and to monitor sales and profit goals and ensures they are on target.

Knowledge & Training:

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.
• Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!