Assistant Manager

Kight Home Center; Burton (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance and AD&D

401(k) with company match

Vacation and holidays

Job summary

Carter Lumber is seeking an Assistant Manager to drive daily store operations and deliver professional customer service to contractors and DIY customers. You will supervise staff, manage inventory, and help achieve sales and profit goals through effective communication and leadership.

The role emphasizes training, growth opportunities, and maintaining strong relationships with customers while upholding company policies and safety requirements.

Qualifications

• Retail management experience is required, with a proven sales leadership track record.
• Experience selling installed sales to contractors is a plus.
• Ability to coach and direct others as a team leader.
• Demonstrated ability to grow sales and profitability.
• Strong problem solving and conflict resolution skills.

Responsibilities

• Store Operations: oversee inventory, safety, and procedures; communicate goals to the team.
• Staff Management: hire, motivate, discipline, and coach employees.
• Sales & Relationship Building: grow inside sales, manage estimates, take-offs, and customer relations.
• Knowledge & Training: identify growth needs, complete training, and promote development.

Skills

Retail management

Sales leadership

Team training

Sales growth

Problem solving

Conflict resolution

Job description

A Carter Lumber Assistant Manager is responsible for focusing on and implementing daily store operations to include selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by following the direction set in the areas of foundation, inventory, sales and profit. Supervising employees, handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

• Previous retail management experience, preferably in the building materials industry
• Previous experience selling installed sales and to contractors is preferred
• Proven track record in sales management, preferably in the building materials industry
• Ability to direct and train others effectively as a team leader
• Demonstrated ability to increase sales and profitability
• Well developed problem solving abilities and strong conflict resolution skills

Responsibilities

• Store Operations
  • Assists in the managing and implementing in the overall direction of the store. Responsible for properly delegating and overseeing all aspects of inventory management, safety requirements and policies and procedures. Effectively communicates sales and profit goals to ensure the support of the team.
• Staff Management
  • Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas. Ensures goals are outlined for employees and are met.
• Sales & Relationship Building
  • Manages the growth of the inside sales program by ensuring estimates and material take-offs are completed on time and current relationships and services are successfully maintained. This is accomplished by building relationships, following up on sales calls and quotes, monitoring delivery scheduling and resolving customer complaints effectively.
• Knowledge & Training
  • Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!