Assistant Manager

Carter Lumber; Burton (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision

Company-paid life insurance

AD&D

Company-match 401(k)

Vacation time and paid holidays

Discounts and incentives

Room for growth

Job summary

Carter Lumber is seeking an Assistant Manager to drive daily store operations, provide professional service to contractors and DIYers, and lead a team toward sales and profit goals.

The role emphasizes inventory control, training, and ongoing development, with a focus on building relationships, delivering estimates, and maintaining high standards of customer service across all departments.

Qualifications

• Previous retail management experience, preferably in building materials.
• Experience selling to contractors is preferred.
• Proven track record in sales management in building materials.
• Ability to direct and train others effectively as a team leader.
• Demonstrated ability to increase sales and profitability.
• Strong problem solving and conflict resolution skills.

Responsibilities

• Store Operations: manage and implement overall store direction including inventory management, safety, and procedures; communicate sales and profit goals.
• Staff Management: hire, motivate, discipline and develop employees; set clear goals and monitor achievement.
• Sales & Relationship Building: grow inside sales, handle estimates and quotes, maintain customer relationships and resolve complaints.
• Knowledge & Training: identify growth needs, complete training, encourage employee development.

Skills

Retail management

Sales management

Team leadership

Conflict resolution

Problem solving

Customer service

Job description

A Carter Lumber Assistant Manager is responsible for focusing on and implementing daily store operations to include selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by following the direction set in the areas of foundation, inventory, sales and profit. Supervising employees, handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

• Previous retail management experience, preferably in the building materials industry
• Previous experience selling installed sales and to contractors is preferred
• Proven track record in sales management, preferably in the building materials industry
• Ability to direct and train others effectively as a team leader
• Demonstrated ability to increase sales and profitability
• Well developed problem solving abilities and strong conflict resolution skills

Responsibilities

• Store Operations
  • Assists in the managing and implementing in the overall direction of the store. Responsible for properly delegating and overseeing all aspects of inventory management, safety requirements and policies and procedures. Effectively communicates sales and profit goals to ensure the support of the team.
• Staff Management
  • Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas. Ensures goals are outlined for employees and are met.
• Sales & Relationship Building
  • Manages the growth of the inside sales program by ensuring estimates and material take-offs are completed on time and current relationships and services are successfully maintained. This is accomplished by building relationships, following up on sales calls and quotes, monitoring delivery scheduling and resolving customer complaints effectively.
• Knowledge & Training
  • Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!