Operations Manager

Carter Lumber Company; Charlotte, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

AD&D

401(k) with company match

Paid vacation

Paid holidays

Vendor incentives

Growth opportunities

Military friendly

Job summary

Carter Lumber Company is seeking an Operations Manager to lead the professional lumberyard operations in a fast-paced, customer-focused environment. You will drive sales, manage inventory, oversee store staff, and collaborate with field and internal teams to meet performance and cost targets.

You will mentor staff, optimize processes, and ensure safety and compliance while delivering exceptional service to contractors and builders.

Qualifications

• Requires proven experience in sales, operations and management in a pro building materials store.
• Experience dealing with contractors and builders.
• Strong ability to analyze inventory activity and optimize stock levels.
• Demonstrated leadership qualities and people management skills.
• Excellent written and verbal communication, and relationship-building with customers.

Responsibilities

• Oversees all store operations, policies, and procedures and manages yard activities and store staff.
• Directs staff scheduling, hiring, training, discipline, and performance management.
• Leads inside sales and works with GM to monitor sales and profit goals.
• Provides ongoing staff development and ensures safety and product knowledge through training and orientation.

Skills

Leadership

Inventory analysis

Store operations

Contractor relationships

Communication

Problem solving

Scheduling

Job description

A Carter Lumber Operations Manager is responsible for the operation of a professional lumberyard. Success depends on your ability to meet performance objectives and sales goals while controlling costs and expenses. Responsibilities include proper management of the store’s inventory and employees. Effective communication with the field and internal departments are mandatory for the success of this position.

Requirements

• Previous sales, operational and management experience of a pro building materials store
• Previous experience dealing with contractors
• Experience analyzing inventory activity
• Demonstrated leadership qualities
• Exceptional analytical and problem solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communications skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Store Operations:

• Manages and implements the overall operations of a pro-oriented store.Responsible for the proper execution of all aspects of the policies and procedures of the company. Manages the overall yard activities and store office employees of a location, store inventory, conducts a weekly operational meeting with the management of the market, meets with the General Manager regularly to discuss sales and operational issues.

Staff Management:

• Responsible for directing and managing all areas of store staff such as; hiring, communication, motivation, training, discipline, separation and other areas as needed. Responsible for all operational staff work schedules.Counsels employees on problematic situations and carries out corrective action when necessary.

Sales Management:

• Manages inside sales force and ensures goals are met. Works closely with the General Manager and to monitor sales and profit goals and ensures they are on target.

Knowledge & Training:

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.
• Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!