General Manager

Shell Shack, Inc.; Arlington (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Health benefits

Paid time off

Employee meals

Career advancement

Job summary

Shell Shack, Inc. is seeking a highly motivated Restaurant General Manager in the Dallas Metro Area to oversee daily operations, drive profitability, and ensure exceptional guest experiences. You will lead front-of-house and back-of-house teams, maintain high standards, and cultivate a positive work culture across departments.

The GM will manage budgets, staffing, training, and policy implementation while collaborating with kitchen and bar teams to uphold menu quality and service excellence.

Qualifications

• Proven experience as a General Manager or similar leadership role in the restaurant industry.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of restaurant operations, financials, and customer service.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Proficiency with POS systems, scheduling software, and basic financial reporting.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth and efficient service.
• Recruit, hire, train, and manage staff across all departments.
• Monitor and maintain quality standards for food, service, cleanliness, and safety.
• Manage budgets, control costs, and achieve financial goals.
• Ensure compliance with health, safety, and labor regulations.
• Develop and implement operational policies and procedures.
• Oversee scheduling and labor management to maximize productivity.
• Handle guest feedback and resolve issues promptly and professionally.
• Collaborate with the kitchen and bar teams to maintain menu quality and consistency.
• Drive sales and marketing initiatives to grow revenue.
• Foster a positive, team-oriented workplace culture.

Skills

Leadership

Communication

Operations management

Customer service

Financial acumen

Staff training

Tools

POS systems

Scheduling software

Financial reporting

Job description

We are seeking a highly motivated and experienced Restaurant General Manager in the Dallas Metro Area to oversee daily operations, ensure excellent guest experiences, and drive profitability. The General Manager will lead both front-of-house and back-of-house teams, maintain high standards, and foster a positive work culture.

Summary

We are seeking a highly motivated and experienced Restaurant General Manager in the Dallas Metro Area to oversee daily operations, ensure excellent guest experiences, and drive profitability. The General Manager will lead both front-of-house and back-of-house teams, maintain high standards, and foster a positive work culture.

Key Responsibilities

• Oversee daily restaurant operations, ensuring smooth and efficient service.

• Recruit, hire, train, and manage staff across all departments.

• Monitor and maintain quality standards for food, service, cleanliness, and safety.

• Manage budgets, control costs, and achieve financial goals.

• Ensure compliance with health, safety, and labor regulations.

• Develop and implement operational policies and procedures.

• Oversee scheduling and labor management to maximize productivity.

• Handle guest feedback and resolve issues promptly and professionally.

• Collaborate with the kitchen and bar teams to maintain menu quality and consistency.

• Drive sales and marketing initiatives to grow revenue.

• Foster a positive, team-oriented workplace culture.

Qualifications

• Proven experience as a General Manager or similar leadership role in the restaurant industry.

• Strong leadership, communication, and organizational skills.

• In-depth knowledge of restaurant operations, financials, and customer service.

• Ability to work in a fast-paced environment and handle pressure effectively.

• Proficiency with POS systems, scheduling software, and basic financial reporting.

• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements

• Ability to stand and walk for extended periods of time.

• Ability to lift up to 40 lbs as needed.

• Comfortable working in both front-of-house and kitchen environments.

Benefits

• Competitive salary with performance-based bonuses

• Health, dental, and vision benefits (if applicable)

• Paid time off and holidays

• Employee meal discounts

• Opportunities for career advancement