General Manager

Freddy's Frozen Custard & Steakburgers; Appleton (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Free Meals

Team Culture

Paid Training

Medical Benefits

Job summary

Freddy's Frozen Custard & Steakburgers in Appleton, WI is seeking a General Manager to lead the service and quality expectations of the team. Create a fun, fast-paced environment that supports team members' development and helps them achieve long-term growth goals.

If you have a dynamic personality and a passion for serving high-quality food with a smile, Freddy’s is the place for you!

Qualifications

• Prior restaurant management or leadership role with a history of quality Guest Service, Team Building, and Development of people.
• Experience with financial statements, sales or activity reports to measure productivity or goals.
• Aptitude for learning, coaching, and teamwork; able to motivate and train a diverse staff in a fast-paced environment.
• Strong attention to detail and quality standards while managing time and priorities.
• Ability to communicate effectively with guests and team members.
• Proficient in typical desktop software programs.
• Experience in inventory, scheduling, spreadsheets, labor management, and P&L knowledge is desired.
• Always focused on profits and sales growth.

Responsibilities

• Lead guest relations and service quality standards across the team.
• Develop and coach staff to improve performance and careers.
• Drive business growth and profitability through operational excellence.
• Oversee scheduling, shift coverage, and daily restaurant activity.
• Ensure adherence to Freddy's standards and procedures.

Skills

Guest relations

Team development

Leadership

Business growth

Customer service

Communication

P&L awareness

Job description

MANAGEMENT OPPORTUNITIES: Freddy's seeks managers who are passionate about guest relations, employee development, and business growth.

We are presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Create a fun, fast-paced, and fulfilling work environment that supports team members' development and helps them achieve their long-term growth goals.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you!

About Our Concept:

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service. Enjoying great food does not mean your meal has to be cooked before you order. At Freddy’s Frozen Custard & Steakburgers, your meal is prepared fresh, after to you order it. The genuine hospitality, family-friendly atmosphere, and classic menu favorites seamlessly combine to create a timeless dining experience guests of all ages enjoy.

Benefits:

• Competitive pay based on skills and experience (base compensation plus bonus potential)
• Paid Time Off
• Free Meals
• Amazing culture centered on the Team and Family-friendly hours
• Paid Training
• Medical, dental, vision, life, short-term disability

Physical Requirements (including but not limited to):

• Available to work various hours, including days, nights, and weekends, and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during a workday.
• It will require bending, stooping, and occasional use of a ladder.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building, and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guests and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&L’s is desired.
• Always focused on profits and sales growth.

Co-founded in 2002 by brothers Bill and Randy Simon, and their friend and business partner, Scott Redler, the three men named the restaurant after Bill and Randy’s father, Freddy Simon, a World War II veteran.
Today, Freddy’s restaurants from coast-to-coast serve a menu reminiscent of the all-American meals Freddy prepared for his family.
Enjoying great food without a long wait doesn’t mean your meal has to be cooked before you order it. From steakburgers to sundaes, Freddy’s makes food fresh after you ask for it because that’s the kind of quality you deserve. Take a moment to catch up with friends and family; it’s almost time to eat.