General Manager

Freddy's Frozen Custard & Steakburgers; Louisville (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Freddy's Frozen Custard & Steakburgers in Louisville, KY is seeking a General Manager to lead service and quality expectations, while fostering a fun, fast-paced environment for team development. This role focuses on guest relations, profitability, and long-term growth for both staff and the business.

The General Manager will coach a diverse team, monitor performance data, and ensure high standards of food quality and customer satisfaction in a dynamic setting.

Qualifications

• Restaurant management or leadership with strong guest service and people development
• Experience with financial statements, sales reports, and performance data
• Ability to coach, motivate and manage a diverse team in a fast-paced setting
• Strong attention to detail and time/priority management
• Effective communication with guests and team members
• Proficient with desktop software programs
• Experience with inventory, scheduling, spreadsheets, labor management, and P&L knowledge
• Focused on profits and sales growth

Responsibilities

• Lead service and quality expectations for the team
• Provide a fun, fast paced and fulfilling work environment for team members
• Develop team members for long term growth
• Drive guest relations and business growth

Skills

Guest relations

Team development

P&L knowledge

Time management

Communication

Tools

Desktop software

Job description

MANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.

Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you!

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.