General Manager

Workstream; Louisville (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Freddy's Frozen Custard & Steakburgers in Louisville, KY, is seeking a General Manager to lead service and quality, delivering a fun, fast-paced environment that supports personal and team growth.

The role emphasizes guest relations, staff development, and driving long-term business growth through strong leadership, inventory control, and profit-minded operations.

Qualifications

• Prior restaurant management or leadership role with a history of quality guest service and team development.
• Experience analyzing financial statements, sales or activity reports to measure productivity or goal achievement.
• Aptitude for learning, coaching, teamwork and ability to motivate and train a diverse staff.

Responsibilities

• Lead service and quality standards for the team.
• Develop team members and drive long-term growth goals.
• Maintain inventory, schedules, and labor management.
• Monitor profitability and sales growth; focus on guest satisfaction.

Skills

Guest Service

Team Leadership

Financial Analysis

Coaching

Inventory Management

P&L Knowledge

Communication

Desktop Software

Labor Management

Profit Growth

Tools

Excel

Job description

MANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.

Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy's is the place for you!

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L's is desired
• Always focused on profits and sales growth

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Freddy's Frozen Custard & Steakburgers was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy's father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.