Assistant General Manager

Workstream; Conway (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking an Assistant General Manager to help drive guest satisfaction, staff development, and profitable growth. The role works with management to execute a strategic vision, hire and train staff, and coach a fast-paced team focused on high-quality food and hospitality.

The ideal candidate has prior restaurant leadership experience, strong communication skills, and the ability to motivate a diverse staff while maintaining quality and efficiency across

Qualifications

• Prior restaurant management or leadership role with a successful history of quality guest service, team building and development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Responsibilities

• Assist in managing the operation with a strategic vision for growth and guest satisfaction
• Support staff development through coaching, training, and performance feedback
• Monitor financial indicators and labor metrics to drive profits and sales

Skills

Guest service leadership

Team building

Coaching

P&L understanding

Staff development

Communication

Inventory & scheduling

Excel

Tools

Excel

Job description

Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.

Seeking an Assistant General Manager candidate with an understanding of sales, profits, and guest satisfaction. Ideal candidate will work closely with the management staff to maintain a strategic vision for the future of the restaurant while developing a culture that ensures great execution of food and service by the staff. Experience in hiring, training, and retaining employees is a plus. Candidate will have also demonstrated leadership skills, including coaching, directing, and motivating the team. A minimum of 1 year of experience as a shift lead or manager in full service, casual dining or quick service restaurant is a requirement.

Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals. If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you! Growth opportunities are available to candidates who demonstrate pride, service

and that attention to detail that makes Freddy’s successful.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.