General Maintenance Engineer | Class 3

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Omni Homestead Resort & Spa in Virginia is seeking a hotel maintenance professional responsible for ensuring a safe, efficient, well-maintained environment. You will assist guests with maintenance issues in their rooms and public areas, perform preventative tasks, and support engineering staff as needed.

Requirements include painting, basic plumbing/electrical, minor carpentry, and strong customer-service skills. A Virginia license and ability to lift 50–100 lbs are required.

Qualifications

• Excellent customer service and problem-solving skills.
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Must have a valid Virginia License.
• Able to walk, stand, climb, bend, reach and lift 50–100 lbs for long periods.

Responsibilities

• Assist hotel guests with guest room maintenance issues (plumbing, lighting, electrical, painting, etc).
• Perform preventative maintenance on guest rooms as assigned.
• Maintain all mechanical items in guest rooms and public areas.
• Work with team to keep back-of-house areas and equipment safe and functional.
• Follow safety policies and complete required certifications.

Skills

Customer service

Problem solving

Painting

Plumbing

Electrical

Carpentry

Lighting

Computer skills

Two-way radio

Power tools

Hand tools

Ladders

Tools

Two-way radio

Power tools

Hand tools

Job description

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview

To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.

Responsibilities

• Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)
• Perform preventative maintenance responsibilities on all guest rooms as assigned
• Maintain all mechanical items in guest rooms and public areas.
• Work as a team to keep the back of house areas and equipment in safe, good working order.
• Clean all work areas after completing job.
• Assists mechanics and external contractors in repairs of hotel property and equipment.
• Completion of all assigned work orders and daily tasks.
• Receive direction for house calls via radio.
• Have a thorough understanding of Omni fire alarm procedures and other emergencies.
• Have a thorough understanding of Omni Hotel rules and regulations.
• Have a thorough understanding of OSHA rules and regulations.
• Be familiar with all hotel amenities and hotel facilities
• To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
• Maintain 4 - Star/4 - Diamond Standards of guest service
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Effectively operate computer, two-way radio, power and hand tools required to complete responsibilities.
• Deliver personalized, memorable guest experiences by utilizing the Power of One
• Perform other duties | special projects as assigned by Engineering Management

Qualifications

• Excellent customer service and problem-solving skills
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Maintain a professional business appearance, attitude, and performance
• Prior building maintenance experience and/or relevant technical training
• Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.
• Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.
• . Must have a valid Virginia License

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.