Gen AI & ServiceNow Engineer - AI-Driven Workflows

Quantum Technologies. LLC; Chicago (IL); On-site; USD 76,000 - 108,000; Full time

Job summary

Quantum Technologies LLC is seeking a Gen AI Engineer with strong ServiceNow expertise to design, build, and deploy AI-powered solutions across the ServiceNow platform. The role focuses on integrating Generative AI, LLMs, and semantic retrieval to automate processes and improve user experience.

The engineer will design AI-powered systems, build RAG pipelines with Knowledge Graphs, and implement agentic workflows to support lead routing, scoring, and faster deal velocity, collaborating with

Qualifications

• Gen AI Engineer with strong ServiceNow expertise.
• Experience designing AI-powered solutions and automation on enterprise platforms.
• Knowledge of LLMs, semantic retrieval, and AI agentic workflows.

Responsibilities

• Develop scalable ServiceNow applications and workflows.
• Integrate ML models to enhance GTM processes and decision making.
• Build RAG pipelines enriched with Knowledge Graphs.
• Design AI-powered systems using LLMs, Agentic AI, and semantic retrieval.
• Implement AI agents for task planning and execution across workflows.

Skills

Gen AI

LLMs

ServiceNow

RAG

Knowledge Graphs

Agentic AI

Tools

AIA Studio

Job description

Quantum Technologies LLC is seeking a Gen AI Engineer with strong ServiceNow expertise to design, build, and deploy AI-powered solutions across the ServiceNow platform. The role focuses on integrating Generative AI, LLMs, and semantic retrieval to automate processes and improve user experience.

The engineer will design AI-powered systems, build RAG pipelines with Knowledge Graphs, and implement agentic workflows to support lead routing, scoring, and faster deal velocity, collaborating with