Open Records & Front Desk Specialist

Valdosta Police Department; Valdosta (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Valdosta Police Department is seeking a front desk clerk to greet citizens, answer calls, provide information, and process requests for reports and open records. The role includes entering data into GCIC/NCIC databases and preparing reports, with occasional schedule adjustments to cover weekends, holidays, and nights.

Responsibilities include handling open records requests, payments, and ensuring accuracy across reports and records filing.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail in all tasks.
• Problem solving skills.
• Knowledge of City and departmental policies and procedures.
• Knowledge of computers and software applications.

Responsibilities

• Answer telephone, greet citizens, provide information and assistance; process open records and other requests.
• Operate front desk and cover weekends, holidays, and nights as needed.
• Enter citations in GCIC/NCIC databases and review information.
• Prepare regular and special reports; maintain and file records.

Skills

Customer service

Attention to detail

Problem solving

Oral and written communications

Tools

GCIC/NCIC knowledge

Job description

Valdosta Police Department is seeking a front desk clerk to greet citizens, answer calls, provide information, and process requests for reports and open records. The role includes entering data into GCIC/NCIC databases and preparing reports, with occasional schedule adjustments to cover weekends, holidays, and nights.

Responsibilities include handling open records requests, payments, and ensuring accuracy across reports and records filing.