GBS Transformation Senior Manager

EY; Buffalo (NY); Hybrid; USD 150,000 - 344,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plan

Paid time off

Job summary

EY seeks a Global Business Services Senior Manager to lead engagements across finance, HR, supply chain, procurement and technology. You’ll guide executive stakeholders, shape cross-functional delivery, and contribute to go-to-market strategy while developing talent and reusable transformation assets.

You will operate in EY’s hybrid client-facing model, driving transformation programs and ensuring high-quality outcomes for global clients.

Qualifications

• Bachelor's or master's degree with years of related work experience.
• Experience advising in finance function: operating model design, performance management, shared services, outsourcing.
• Experience in large-scale Finance Transformation/ERP implementations preferred.
• Experience leading teams, managing engagement economics and business development.

Responsibilities

• Lead client engagements at executive levels and support sales and practice development.
• Develop high-performing teams and set direction to deliver excellent client service.
• Sell, deliver and manage GBS transformation projects across strategy and operating model design, end-state models, and cross-functional delivery.
• Assess client maturity and build strategic roadmaps aligned to enterprise goals.
• Shape governance, service catalogs, and organizational structures for GBS.
• Drive AI, RPA, data platforms, and intelligent workflow integrations into GBS operations.
• Mentor and coach team members and contribute to proposals and market-facing initiatives.
• Produce perspectives and insights on emerging GBS trends and attend industry forums.

Education

Bachelor's degree with 8 years experience or Master's with 7 years experience

Advanced degree in Finance/Accounting/Economics/Business/Operations

CPA

Job description

EY seeks a Global Business Services Senior Manager to lead engagements across finance, HR, supply chain, procurement and technology. You’ll guide executive stakeholders, shape cross-functional delivery, and contribute to go-to-market strategy while developing talent and reusable transformation assets.

You will operate in EY’s hybrid client-facing model, driving transformation programs and ensuring high-quality outcomes for global clients.