Gator One Guest Service Host - Morning Shifts

University of Florida; Gainesville (FL); Hybrid; USD 19,000 - 22,000; Part time

Job summary

The University of Florida is seeking a GATOR ONE Guest Service Associate on the Main Campus (Gainesville, FL). You will greet guests, answer questions about GATOR ONE accounts, and support card creation and provisioning, including mobile IDs.

This student role requires reliable attendance and strong customer service, with duties ranging from front desk support to events assistance and campus deliveries. $14.00 hourly, mornings on Tue/Thu preferred.

Qualifications

• Flexibility to work at least 2 hours in the mornings (between 8am-12pm) on Tuesdays and Thursdays is preferred.
• Excellent customer service skills, a positive attitude, professional demeanor and problem-solving abilities.
• Strong written and verbal communication skills.

Responsibilities

• Answer general questions about GATOR ONE use, account balances and transaction activity.
• Assist at University functions and events (Preview Days, Move-In, Tabling, etc.).
• Perform general office duties: filing, photocopying, mailings, on‑campus deliveries, posting flyers, or assisting staff.
• Provide front-line support for mobile ID issues, including troubleshooting and device compatibility.
• Create and replace GATOR ONE cards and IDs while verifying through ID systems.
• Report notable activities or issues to appropriate staff and conduct end-of-day audits.

Skills

Customer service

Communication

Excel

Tools

Microsoft Office

Excel

Job description

The University of Florida is seeking a GATOR ONE Guest Service Associate on the Main Campus (Gainesville, FL). You will greet guests, answer questions about GATOR ONE accounts, and support card creation and provisioning, including mobile IDs.

This student role requires reliable attendance and strong customer service, with duties ranging from front desk support to events assistance and campus deliveries. $14.00 hourly, mornings on Tue/Thu preferred.