Gateway Customs Clearance Supervisor - Lead 30+

DHL Express; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Tuition Reimbursement

Generous Paid Time Off

Paid Leave

Employee Discount Program

Employee Assistance & Work Life

Outstanding training opportunities

Job summary

DHL Express in Houston, TX is seeking a Gateway Clearance Supervisor to lead customs clearance operations for import/export shipments. The Supervisor verifies tariffs, price conversions, weight, and volume of merchandise exported/imported to/from foreign destinations.

The supervisor examines invoices, bills of lading, and shipping statements. The supervisor ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.

Qualifications

• Complete understanding and wide application of principles, theories, and concepts in function or business area.
• An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered.
• Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization.
• Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
• Typically requires BS/BA and 3-5 years’ experience in related field, including at least one year of supervisory experience
• Professional certification required in some areas

Responsibilities

• Manages and coordinates customs clearance activities in the customs house brokerage or gateway environment in an efficient and cost-effective manner
• Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products being shipped through all DHL facilities
• Establishes, monitors, and revises policies, procedures and service standards for customs clearance operations
• Ensures all policies and procedures are consistently administered
• Responsible for meeting key performance indicators targets for a given product
• Supervises a staff of approximately 30 with two direct reports. This person will be responsible for hiring, coaching, training, and developing subordinate staff
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Skills

Staff supervision

Regulatory compliance

Budgeting & cost control

Quality & productivity improvements

Team coaching & development

Education

BS/BA in relevant field

3-5 years’ experience in related field

Supervisory experience (1+ year)

Job description

DHL Express in Houston, TX is seeking a Gateway Clearance Supervisor to lead customs clearance operations for import/export shipments. The Supervisor verifies tariffs, price conversions, weight, and volume of merchandise exported/imported to/from foreign destinations.

The supervisor examines invoices, bills of lading, and shipping statements. The supervisor ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.