Gateway Customs Clearance Supervisor

DHL Express, Inc.; Kentucky; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Pay

401K with company match

Medical, Dental, Vision insurance

Tuition Reimbursement

Generous Paid Time Off

Job summary

DHL Express, Inc. is seeking a qualified Customs Brokerage Supervisor to verify tariffs, price conversions, weight, and volume of merchandise for import/export. You will oversee documents like invoices, bills of lading, and shipping statements, ensuring compliance with applicable regulations across DHL facilities.

The role includes supervising ~30 staff, coaching and developing the team, and driving performance against KPIs in a fast-paced logistics environment in Kentucky.

Qualifications

• BS/BA and 3–5 years of related field experience, including supervisory experience.
• Professional certification required in some areas.
• Access to secured airport areas; must obtain/maintain SIDA badge and pass background checks.

Responsibilities

• Manages and coordinates customs clearance activities in the brokerage or gateway environment.
• Ensures compliance with federal and foreign regulations on shipment documentation.
• Establishes, monitors, and revises policies and service standards for customs clearance operations.
• Ensures policies and procedures are consistently administered.
• Responsible for meeting KPIs for the product.

Skills

Supervisory skills

Regulatory compliance knowledge

Budgeting & cost control

Training & staff development

Quality & productivity improvements

SIDA clearance process

Education

BS/BA in related field

Job description

DHL Express, Inc. is seeking a qualified Customs Brokerage Supervisor to verify tariffs, price conversions, weight, and volume of merchandise for import/export. You will oversee documents like invoices, bills of lading, and shipping statements, ensuring compliance with applicable regulations across DHL facilities.

The role includes supervising ~30 staff, coaching and developing the team, and driving performance against KPIs in a fast-paced logistics environment in Kentucky.