Gatehouse Security Officer: Guest Experience & Safety

Ericksonseniorlivingcareers; Dallas, Northern (TX, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Culture of diversity

Medical, dental, vision packages

PTO + volunteer hours

401k with match

Onsite medical centers

30% discount on food and drinks

Growth opportunities

Job summary

Highland Springs by Erickson Senior Living is seeking a Gatehouse Officer to staff the entrance and deliver exceptional hospitality while ensuring safety and security. You will greet visitors, screen traffic, provide parking guidance, and maintain logs with discretion.

Starting around $18 per hour, this on-site role emphasizes guest service, vigilance, and teamwork within a growing senior-living community in North Dallas, Texas. Equal opportunity employer committed to diversity and inclusion.

Qualifications

• Must be at least 18 years old.
• Prior experience as a Security Gatehouse Officer preferred.
• Current and valid driver’s license preferred.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed.
• Screen all vehicle and pedestrian traffic entering the community.
• Provide proper parking passes, maps, and instruct visitors where to park.
• Document all visitors and vendors/contractors via the gatehouse log in.
• Inform the supervisor of inspectors, government representatives, process servers, and law enforcement entering the community.
• Complete thorough incident reports using the online report system.
• Maintain confidentiality regarding protected health information and other sensitive data.

Skills

Gatehouse experience

Customer service

Job description

Highland Springs by Erickson Senior Living is seeking a Gatehouse Officer to staff the entrance and deliver exceptional hospitality while ensuring safety and security. You will greet visitors, screen traffic, provide parking guidance, and maintain logs with discretion.

Starting around $18 per hour, this on-site role emphasizes guest service, vigilance, and teamwork within a growing senior-living community in North Dallas, Texas. Equal opportunity employer committed to diversity and inclusion.