Gatehouse Security Officer (Part-Time)

Highland Springs by Erickson Senior Living; Dallas (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Volunteer hours

401k with match

Onsite clinic

Dining discount

Growth opportunities

Job summary

Highland Springs by Erickson Senior Living in North Dallas, TX, is seeking a Gatehouse Officer to staff the community entrance and deliver exceptional customer service while maintaining safety and security. You will acknowledge visitors, provide directions and parking information, screen traffic, and log all entries.

Prior gatehouse security experience and a valid driver’s license are preferred; must be 18+.

Qualifications

• Must be at least 18 years old.
• Prior experience as a Security Gatehouse Officer preferred.
• Current and valid driver’s license preferred.

Responsibilities

• Greet visitors and provide assistance at the community gatehouse.
• Screen all vehicle and pedestrian traffic entering the community.
• Provide parking passes, maps, and direct visitors to appropriate spaces.
• Document visitors and contractors in the gatehouse log.
• Notify supervisor of inspectors, government reps, or law enforcement entry attempts.
• Complete detailed incident reports using the online system.
• Maintain confidentiality of resident and company information.

Skills

Customer service

Hospitality

Security awareness

Job description

Location: Highland Springs by Erickson Senior Living

Join our team as a Gatehouse Officer. In this role you will staff the Gatehouse entrance to the community and deliver exceptional customer service and hospitality, while fostering an environment of safety and security.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Compensation: Commensurate upon experience starting around $18 per hour.

What you will need

• Must be at least 18 years old
• Prior experience as a Security Gatehouse Officer preferred
• Current and valid driver’s license preferred

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.