Entrance Security & Guest Concierge

Erickson Senior Living; Highland Springs (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Diversity & inclusion

Wellness reimbursement

PTO

401k match

Onsite clinic

Dining discount

Growth opportunities

Job summary

Highland Springs by Erickson Senior Living is seeking a Gatehouse Officer to staff the entrance, greet visitors, and provide exceptional customer service while supporting a safe and secure community.

You will screen vehicle and pedestrian traffic, issue parking passes, document visitors, and communicate with security staff. Prior gatehouse or security experience is preferred; must be 18+ and hold a valid driver’s license if applicable.

Qualifications

• Must be at least 18 years old
• Prior experience as a Security Gatehouse Officer preferred
• Current and valid driver’s license preferred

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Job description

Highland Springs by Erickson Senior Living is seeking a Gatehouse Officer to staff the entrance, greet visitors, and provide exceptional customer service while supporting a safe and secure community.

You will screen vehicle and pedestrian traffic, issue parking passes, document visitors, and communicate with security staff. Prior gatehouse or security experience is preferred; must be 18+ and hold a valid driver’s license if applicable.