Gate & Boarding Concierge — Elite Passenger Service

Alliance Ground International; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Paid vacation

401(k) program

Free uniforms

Travel discounts

Job summary

Alliance Ground International is hiring Passenger Service Agents in Detroit, Michigan to provide outstanding customer service. Key responsibilities include assisting travelers at ticket counters and boarding gates while ensuring safety and security protocols are followed. Candidates should possess strong communication skills and a high school diploma.

The position offers a comprehensive benefits package, including medical coverage, paid vacation, and 401(k) contributions. Be part of a diverse team focused on safety and quality service.

Qualifications

• Must be at least 18 years of age.
• Authorized to work in the United States.
• Must complete SIDA training.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction.
• Handle customer interactions efficiently and professionally.
• Meet aircraft at gate and perform required duties.

Skills

Good communication skills

Critical thinking skills

Time management skills

Basic math skills

Education

High school diploma or GED

One+ year of relevant experience preferred

Tools

Computer systems

Job description

Alliance Ground International is hiring Passenger Service Agents in Detroit, Michigan to provide outstanding customer service. Key responsibilities include assisting travelers at ticket counters and boarding gates while ensuring safety and security protocols are followed. Candidates should possess strong communication skills and a high school diploma.

The position offers a comprehensive benefits package, including medical coverage, paid vacation, and 401(k) contributions. Be part of a diverse team focused on safety and quality service.